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Date/Time: Fri, 26 Apr 2024 21:03:48 +0000



Post From: CQG connections

[2020-01-14 23:21:49]
Sierra Chart Engineering - Posts: 104368
After following the instructions here:
CQG Trading Platform Service: Setup Instructions

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We want you to follow the instructions below so we can see what the problem is:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Select File >> Connect to Data Feed.

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing