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Direct MessagesDate/Time: Thu, 25 Apr 2024 02:24:55 +0000
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| [2020-01-06 16:26:39] |
| User780420 - Posts: 4 |
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Just logged in after a couple week absence and updated to the new version of SC. I used to login to TDA each month to get the real time data, however, that option appears gone now, after reading other support threads. My data is set to SC Data, all services. All of my quotes are delayed like 10 minutes or so it seems. How do I get back to real time quotes? I also have an IB account, but it is not recognizing that login... thanks, just want realtime quotes back.
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| [2020-01-06 17:01:26] |
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There are two issues here. First of all the Sierra Chart Exchange Data Feed did not renew probably because of an insufficient balance. Add credit here: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit And then Reactivate the services: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices And then you need to connect to a funded futures trading account. Interactive brokers will work. Just follow the instructions here: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees You definitely should not have trouble connecting to Interactive Brokers trader workstation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-06 17:02:42
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