Support Board

Date/Time: Sat, 04 May 2024 12:52:07 +0000

Post From: Delayed data feed

[2020-01-06 17:01:26] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There are two issues here. First of all the Sierra Chart Exchange Data Feed did not renew probably because of an insufficient balance. Add credit here: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit And then Reactivate the services: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices And then you need to connect to a funded futures trading account. Interactive brokers will work. Just follow the instructions here: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees You definitely should not have trouble connecting to Interactive Brokers trader workstation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-06 17:02:42