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Date/Time: Sun, 05 May 2024 10:41:13 +0000



Dashed line appeared on my chart, I can't figure out why

View Count: 798

[2019-12-16 01:09:32]
User326940 - Posts: 23
Hi,

A dashed line appeared on my chart, between two consecutive 30 min bars. PLease note, the bar to the left and right of the dashed line are directly consecutive, 18:30:00 and 19:00:00 (NY Time).

I've attached a screenshot:

http://www.sierrachart.com/image.php?Image=1576458453628.png


Can you help me figure out what is going on and how to remove it?

Thank you!

Michael
[2019-12-16 04:25:41]
Sierra Chart Engineering - Posts: 104368
Make sure this option is unchecked:
Chart Settings: Include Columns With No Data (Chart >> Chart Settings >> Bar Period >> Chart Bar Settings menu)

Try re-downloading the data:
Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method)

We cannot provide further help and you will need to ask IQ Feed.

And lastly, we do not know why you are using IQ Feed but you will be much better in all ways by using this data feed instead:
Denali Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-16 04:26:08
[2019-12-16 09:55:41]
Cavalry3162 - Posts: 523
And lastly, we do not know why you are using IQ Feed but you will be much better in all ways by using this data feed instead:
Denali Exchange Data Feed

can i use the denali feed with several applications outside sierra chart? like with iqfeed i can drive things like SierraChart, Jigsaw Daytradr, Neoticker, Multicharts, all the same time.

How do i set up Jigsaw to connect to the denali feed?
[2019-12-16 14:19:40]
User326940 - Posts: 23
Deleting and re-downloading the data from a point prior to the error fixed the problem. Thank you!

I have not heard of Denali Exchange Data feed. I will check it out. Thanks for the recommendation.

Best,

Michael
[2019-12-16 15:28:18]
Sierra Chart Engineering - Posts: 104368
In regards to post #3, yes in the same way that IQ Feed can provide data to multiple programs on the same desktop. Refer to:
Data and Trading Communications (DTC) Protocol Server
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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