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Date/Time: Thu, 28 Mar 2024 10:13:25 +0000



Quotes not moving

View Count: 525

[2019-12-02 10:08:30]
OneGreater - Posts: 2
Everything seems fine. I can login, get a chart, but no quotes movement.


http://www.sierrachart.com/image.php?Image=1575281162117.png


Thanks for helping!
[2019-12-02 13:30:44]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-12-02 16:02:03]
OneGreater - Posts: 2
I should be good now. My broker fixed the problem.... and gave me an extra day in my 14 day trail!

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