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Date/Time: Tue, 16 Sep 2025 22:34:28 +0000

How to Post a Message for Support

data feed connection issues

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[2019-11-28 15:18:46] #1 [Go To First Post]
daniel kao - Posts: 3
Hi, could you please check again for my account. im again unable to connect to the data feed on the sim account. it keeps saying waiting to reconnect

[2019-11-28 15:19:04] #2 [Go To First Post]
Sierra Chart - Max - Posts: 5874
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support

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