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Date/Time: Thu, 16 May 2024 16:26:11 +0000



CQG Micro Nasdaq incorrect price

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[2019-11-19 16:09:42]
User145424 - Posts: 11
Hi,

The pricing of the Micro Nasdaq shows as 33280 and similar whereas the price on the CQG platform shows as 8321, which is correct. Therefore, trading the micro is not possible as I have no idea what value is related to what price.
Is there some setting that needs changing to make this work properly? S+P, Dow and Russell seem fine.
[2019-11-19 16:34:04]
Sierra Chart Engineering - Posts: 104368
This is a CQG server issue that occurs sometimes related to incorrect metadata. We recommend using this data feed instead:
Denali Exchange Data Feed

For the time being to solve the problem you need to reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

And then you need to re-download the data:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-19 16:34:16

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