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Direct MessagesDate/Time: Sat, 20 Apr 2024 13:00:32 +0000
connection not stable
View Count: 561
| [2019-11-08 15:42:54] |
| User548138 - Posts: 4 |
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Hello My location is at china, i find out the connection is not stable. most of time the price is stucked there. And by the same time, the price at the investing.com is moving. Is there any solution there pls? |
| [2019-11-08 17:04:39] |
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It does not appear this is a connectivity issue but rather an authorization issue. What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-08 18:23:33] |
| User548138 - Posts: 4 |
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im using IB to trade with e-mini nq , i know it has to reconnect to the IB service by the begining of the month. and i did. and of course click back to the "SC data all service". i mean, the price can move but not stable.sometimes it stop for almost a minute.so i believe it is not an authorization issue. |
| [2019-11-08 18:58:54] |
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The first thing we want you to do is to try the suggestions here to reduce bandwidth and see if that helps: Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds The other thing we can do is set up a server in another one of our data center locations closer to China to relay the data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-08 19:02:30
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