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Direct MessagesDate/Time: Sun, 05 May 2024 03:21:22 +0000
Data Swap
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| [2019-11-03 20:43:11] |
| User979558 - Posts: 3 |
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I purchased Denali Data yesterday. i was running CME data off of Interactive brokers. I am a little confused after reading the Instructions on how to exactly make the switch, as the letter [M] is not showing up on my charts. do i need to completely disable my data from IBKR to receive the data from Denali? Thanks in advance.
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| [2019-11-03 21:54:12] |
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No you do not need to do that. ---- For us to understand what the problem is, follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-03 21:54:44
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