Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sat, 04 May 2024 18:31:29 +0000
Verssio 2006 Speed
View Count: 1449
| [2019-11-02 13:44:53] |
| User821468 - Posts: 84 |
|
I updated to V2006 64 bit as suggested by Sierra and noticed a significant drop of computer speed not only in the Sierra chart program but in computer activity generally.such as delayed response to mouse activity,taking 2-3 seconds to respond to mouse clicks and computer or program respoonse after the computer acnowlwdgws the clicks. that was totally unacceptable and switched back to the previous version 1941 32 bit version generally to the version 1941 32 bits version I was using for he past 2-3 months. any comments, advice or suggestions about V2006 64 bit would be appreciated than you. I am using a Toshiba Satellite C55 4GB Mem 500GB HD 15.6"Display Laptop. |
| [2019-11-02 17:03:13] |
| |
|
Version 2006 only runs as 64-bit. Maybe for some unknown reason a 64-bit program does not run very well on your system. It also uses a websocket connection to Transact. That really should not be a problem but a more efficient data feed is our Denali exchange data feed: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-03 02:29:08] |
| |
|
With version 2007, which is available now we have added back the 32-bit version. In any case your issue does sound like it is system specific.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-03 18:57:42] |
| User821468 - Posts: 84 |
|
Could you please send me a link to the 2007 32 bit Version thans
|
| [2019-11-03 20:12:09] |
| T44 - Posts: 363 |
|
It should be available through Help| Download Current Version (fast update) |
| [2019-11-03 23:25:03] |
| |
|
It is already installed. Just use the shortcut on your desktop that runs SierraChart.exe. But if you are with Transact, the 32-bit version automatically runs when you launch it from the Transact trading software. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-03 23:25:16
|
| [2019-11-04 12:25:54] |
| User821468 - Posts: 84 |
|
Successfully downloaded Ver2007 32 bit and all seems to be working fine. However cannot explain sluggish operation with 2006 64 bit.
|
| [2019-11-04 13:16:09] |
| |
|
You really must update your hardware. You are running out of date hardware. The 32-bit version is going to be discontinued, we are not going to continue to accommodate it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-04 20:52:41] |
| User821468 - Posts: 84 |
|
I am using a Win10 system with the following specs accoding to my system readout: Processor: Intel celeron cpuN2830 @2.16 GH Memeory:4 GB System Type 64bit Operating System-x64 based processor If I understand things right it is a64 bit system What else can I do to upgrade my system? |
| [2019-11-04 20:55:52] |
| User821468 - Posts: 84 |
|
I am using a Win10 system with the following specs accoding to my system readout: Processor: Intel celeron cpuN2830 @2.16 GH Memeory:4 GB System Type 64bit Operating System-x64 based processor If I understand things right it is a64 bit system What else can I do to upgrade my system? |
| [2019-11-05 13:07:13] |
| User821468 - Posts: 84 |
|
Further to my earlier question regarding my system apparently being a 64 bit system,running on the 2007 32 bit version I noted that my study of the numbers bars now shows the grid only with zeros throughout. going back to my 1941 32 veersion the Numbers bar study performs very well with all numbers filled in. From my end therefore, it does not appear to be a system problem. Thank you |
| [2019-11-05 13:10:46] |
| |
|
You definitely want to get a system with a current 6 core CPU. A Celeron is very slow.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-05 13:11:04
|
| [2019-11-05 13:43:20] |
| User821468 - Posts: 84 |
|
Is the numbers bar issue mentioned in my earlier post related to my slow system too?
|
| [2019-11-05 15:44:38] |
| User821468 - Posts: 84 |
|
Is it?
|
| [2019-11-05 19:44:31] |
| User821468 - Posts: 84 |
|
Before upgrading my system, would appreciate your confirmation that a core 6 system would work satisfactory with Ver 2006 and 2007 32 and 64 bits and that the issue with the numbers bar study, mentioned earlier, loosing its feed with the two versions and speeds would be resolved.The fact that the numbers bar study acting up with both versions 2006 and 2007 at 32 and 64 bits , and not with version 1941-32, makes me suspicious that my system speed is the only problem. Your comments appreciated thanks
|
| [2019-11-05 20:01:41] |
| bradh - Posts: 854 |
|
What else can I do to upgrade my system?
Replace the hard disk with an SSD. It will greatly improve the chart loading time, and if you are using a lot of memory, which is very easy to do with only a few browser windows open, Windows will swap memory pages to and from the disk drive faster. I cannot speak to your numbers bar study issue, but the more cores that are in your CPU, the more things that can be done in parallel on separate process threads. |
| [2019-11-05 21:27:28] |
| User821468 - Posts: 84 |
|
thank you. I am not concerned about the speed of loading etc as much as i was concerned about the speed odf the mouse reacting to clicks whereby when I upgraded to version 2007 64 , the mouse would take 3-3 secs to react to a click and 2-3 secs to act after clicking. Cust support service indicated it was a system issue whereby my chip would not handle the 64 bit operation of Version 2007 and said I could download a 2007 32 bit version. which I did. however with ver 2007 32 bit version my numbers bars study misbehaved in that the study would load the grid with all zeroes. Reverting back to my older Ver 1941 32 bit the study behaved well. meanwhile Cust support informed that my computer Celeron was old and that I needed to upgrade to at last a core 6 computer and that the 32 bit operation would not be supported much longer and that I need to upgrade asap. No mention was made about hard drive and SSd. That"s what prompted my question about the numbers study and whether the core 6 computer would resolve it. and now your mention that you cannot speak to the numbers study. So I have two issues: the mouse slow down with Versions 2006 and 2007 64 bit, and the numbers bar study acting up with the 2006 and 2007 32 and 64 bits platforms. But not with the ver 1941 32 bits platform I was using before upgrading.. Hence my question regarding whether a 6 core chip would resolve the numbers study after going thro the 6 core upgrade , and my suspicion there might perhaps be something wrong with Ver 2006 and 2007 platforms. Hope this clarifies my dilemma. Assuming my system is at fault, would a core 6 resolve the mouse slowdown issue and the numbers bar study issue? Thank you. |
| [2019-11-05 23:53:16] |
| bradh - Posts: 854 |
|
Assuming my system is at fault, would a core 6 resolve the mouse slowdown issue and the numbers bar study issue? Thank you.
A slow disk can make your mouse appear sluggish, and 4 GB is on the low end of what you want for Sierra Chart. SSDs are coming down in price, and if you have room, you can add it to your existing setup, but probably not in your notebook PC. If you are replacing your system with one that has a 6-core chip, then you should be fine. There may be other things outside of Sierra Chart that are slowing down your system too. What you are using now is a low-end processor, meant for web surfing, not high-performance applications. |
| [2019-11-11 14:49:10] |
| User821468 - Posts: 84 |
|
I have upgraded to an I5 computer and software and now running Ver2007 64 bit. I noticed when I place a trade, the entry/exit arrows markers show on the chart but the line linking the open and close of a trade doesnt when I close the trade.Could you please steer me to the correct action to reach and correct this issue. Transact are not being very cooperative recently and referred me to you |
| [2019-11-12 04:49:26] |
| |
|
Refer to the following setting: Global Trade Settings Windows: Display Entry/Exit Connecting Lines (Global Settings >> Chart Trade Settings >> Order Fills >> Order Fills) And more importantly also refer to: Chart Trading and the Chart DOM: Accurate Entry/Exit State, Fill Matching and Position Quantities Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: