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Date/Time: Fri, 29 Mar 2024 09:16:14 +0000



Denali data but need CBOE VIX

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[2019-10-04 03:25:55]
User918738 - Posts: 31
Hi,

I have Denali data for my CME futures realtime data but I would like to have realtime data for CBOE VIX, what do i need to do to receive VIX data?

Thanks in advance.
[2019-10-04 14:34:20]
Sierra Chart Engineering - Posts: 104368
If you do not need Real-Time data for the VIX, then you just open the chart for that symbol using the File >> Find Symbol window like any other symbol. You will then have access to the delayed data.

If you need Real-Time data, then you would need to switch over to the Sierra Chart Real Time Exchange Data Feed.

Since we use different providers for these data feeds, if you switch over now, after the beginning of the month, you will have to pay for the CME exchange fee again. Just be aware of this. Again, it is just the exchange fee, so it is 15.75 USD.

First, you would need to deactivate the Denali Exchange Data Feed. Follow the instructions here for this:
Denali Exchange Data Feed: Canceling the Denali Exchange Data Feed

Then setup the Sierra Chart Exchange Data Feed. You will find the Setup Instructions for this here:
Sierra Chart Exchange Data Feed: Setup Instructions

When you activate the exchanges you will need to activate the following exchanges:
- Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts
- CBOE Indices
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-10-04 19:56:22]
User918738 - Posts: 31
at this point in time, which service has the better market depth data?
Date Time Of Last Edit: 2019-10-04 19:56:48
[2020-12-02 18:08:25]
User82146 - Posts: 5
Hi,

I am also using Denali but I get this error when trying to load VIX data:

HD Request # 11 | Error downloading historical Intraday data for $VIX. Historical data logon error: Service code not provided | 2020-12-02 11:04:57.540

I only want delayed VIX data in the QuoteBoard but I can't seem to get any data.

Thanks!
[2020-12-02 19:42:06]
Sierra Chart Engineering - Posts: 104368
For now, that index is provided through the Sierra Chart Exchange Data Feed. Refer to this section here about these cash indices:
Real-Time Exchange Data Feeds Available From Sierra Chart: Cash Indexes

We do plan to offer CBOE volatility index futures on the Denali data feed over the next couple of months or so.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-12-02 19:42:40
[2021-01-04 06:37:58]
SavantTrader - Posts: 108
I just want to add - This (VIX via Denali) is highly desired. Please implement.
[2021-01-04 08:01:14]
tobi - Posts: 351
We do plan to offer CBOE volatility index futures on the Denali data feed over the next couple of months or so.
What about the VIX indices such as $VIX, $VVIX, $RVX, will these also be offered on the Denali data feed? These are highly desired on the Denali feed.
[2021-01-10 09:48:33]
tobi - Posts: 351
Could you please give us an answer on this. Will the CBOE Indices or main VIX indices be available on the Denali data feed?

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