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Date/Time: Sun, 28 Apr 2024 18:38:48 +0000



Sierra Chart/CQG

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[2019-10-02 15:28:48]
User963499 - Posts: 1
Hi Support,
I can’t login with my CQG account to SC, but my broker checked with CQG and my broker was able to login. I paid for package 5 and data TO SC.

Please help,

Thank you
[2019-10-02 15:29:04]
Sierra Chart - Max - Posts: 5597
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support

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