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Direct MessagesDate/Time: Mon, 06 May 2024 02:42:54 +0000
full book data
View Count: 892
| [2019-09-19 00:25:42] |
| User318521 - Posts: 45 |
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hello i just switched over to sierra chart data and i do not see the full book on the dom, also i would like to see what i am being charged for so im not double paying for data. if anyone could help me figure this out i would appreciate it
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| [2019-09-19 04:22:32] |
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You can see the active services billed here: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices The problem is you are running an older version of Sierra Chart and you need to update following the instructions here: Software Download: Fast Update Also refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Controlling Number of Market Depth Levels Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-09-19 16:59:20] |
| User318521 - Posts: 45 |
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i have done these steps and still only 10 on the order book. do i need to subscribe to additional services for full book? Also i wanted to ask that on server side orders which i believe this has if i lose connection will it still process both stop and take profit postions when there is no internet connection? thanks in advance |
| [2019-09-19 17:22:12] |
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Ok we realize with the problem is. You are logging into Sierra Chart with an account provided by AMP. You need to login with the same account you have posted this message on the support board with. Follow the instructions here: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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