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Direct MessagesDate/Time: Fri, 19 Apr 2024 21:23:07 +0000
Not geting data
View Count: 523
| [2019-09-03 13:31:07] |
| John M - Posts: 164 |
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I am running two instances of SC. One is working fine. One was working fine but now is not getting data. I just renewed all my data and time usage so that should be up to date. I did not change anything on my end and this just started. HELP !!! |
| [2019-09-03 13:49:13] |
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Tell us one symbol not getting data for. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-09-03 13:49:50] |
| John M - Posts: 164 |
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I am getting the message Symbol is unknown Click for symbol information Exchange not authorized I have no problems with the other instance of SC and am supposed to have 2 data feeds available. Both instances are correct with the API interface to IB TWS and show green on connection. Help ! |
| [2019-09-03 13:54:13] |
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See above post from us.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-09-03 13:57:47] |
| John M - Posts: 164 |
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I am not getting data for anything. ES-201909-GLOBEX will do the other things in a minute, wanted to get you this. |
| [2019-09-03 14:15:45] |
| John M - Posts: 164 |
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Software version: 1983 32-bit | 2019-09-03 09:13:08.142 Usage end date: 2019-10-04 | 2019-09-03 09:13:08.142 Enabled for: Advanced Features 2. | 2019-09-03 09:13:08.142 Enabled for: Sierra Chart Historical Data Service. | 2019-09-03 09:13:08.142 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2019-09-03 09:13:08.142 Enabled for exchange: INDEXES_DATA_BARCHART | 2019-09-03 09:13:08.142 Enabled for exchange: CME (Trading Account Required) | 2019-09-03 09:13:08.142 Enabled for exchange: CBOT (Trading Account Required) | 2019-09-03 09:13:08.142 Enabled for exchange: COMEX (Trading Account Required) | 2019-09-03 09:13:08.142 Enabled for exchange: NYMEX (Trading Account Required) | 2019-09-03 09:13:08.142 Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) | 2019-09-03 09:13:08.142 Enabled for exchange: BATS (NYSE, NASDAQ) | 2019-09-03 09:13:08.142 Received 2 data feed usernames. | 2019-09-03 09:13:08.143 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-09-03 09:13:08.143 Current selected Data/Trading service: Interactive Brokers | 2019-09-03 09:13:08.143 Custom symbol settings values: disabled | 2019-09-03 09:13:08.143 Chart Update Interval: 100 | 2019-09-03 09:13:08.143 Intraday Data Storage Time Unit: 0 | 2019-09-03 09:13:08.143 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-09-03 09:13:08.143 2019-09-03 09:13:08 Local computer time | 2019-09-03 09:13:08.143 2019-09-03 14:13:08 Local computer time in UTC | 2019-09-03 09:13:08.143 2019-09-03 09:13:08 Local computer time in SC Time Zone | 2019-09-03 09:13:08.143 2019-09-03 13:39:40 Server time in UTC | 2019-09-03 09:13:08.143 Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-09-03 09:13:08.143 Program path: E:\SierraChart\ | 2019-09-03 09:13:08.143 Data Files path: E:\SierraChart\Data\ | 2019-09-03 09:13:08.143 OS Version Number: 6.1 | 2019-09-03 09:13:08.143 Locale Setting: C | 2019-09-03 09:13:08.143 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-09-03 09:13:08.144 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2019-09-03 09:14:13.082 Socket (1) | Creating socket. | 2019-09-03 09:14:13.082 Starting TWS auto-login thread. | 2019-09-03 09:14:13.082 Socket (1) | Connecting to IP: 127.0.0.1. | 2019-09-03 09:14:13.082 TWS auto-login thread ending. | 2019-09-03 09:14:13.084 Interactive Brokers | Sending API sign: API | 2019-09-03 09:14:13.586 Interactive Brokers | Sending client version: v100..136 +PACEAPI. Waiting for acceptance. | 2019-09-03 09:14:13.586 Interactive Brokers | TWS server version: 136 | 2019-09-03 09:14:13.593 Interactive Brokers | TWS time: 20190903 09:14:14 CST | 2019-09-03 09:14:13.593 Interactive Brokers | Connected. Sending Start API command. | 2019-09-03 09:14:13.843 Interactive Brokers | Waiting for account information. | 2019-09-03 09:14:13.843 IB Account information received. | 2019-09-03 09:14:13.845 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2019-09-03 09:14:13.845 Interactive Brokers | Connected to Live account. | 2019-09-03 09:14:13.845 Interactive Brokers | Year-Month last connected to Live account: 2019-09 | 2019-09-03 09:14:13.845 Interactive Brokers | Connected to data and trading server. | 2019-09-03 09:14:13.845 Triggering next historical data download in queue. | 2019-09-03 09:14:13.845 Triggering next historical data download in queue. | 2019-09-03 09:14:13.845 Triggering next historical data download in queue. | 2019-09-03 09:14:13.845 Triggering next historical data download in queue. | 2019-09-03 09:14:13.845 Next valid order ID: 40525 | 2019-09-03 09:14:13.875 Message from IB: Market data farm connection is OK:hfarm. IB Error Code: 2104. Request ID: -1. | 2019-09-03 09:14:13.875 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2019-09-03 09:14:13.875 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2019-09-03 09:14:13.875 Message from IB: Market data farm connection is OK:jfarm. IB Error Code: 2104. Request ID: -1. | 2019-09-03 09:14:13.875 Message from IB: Market data farm connection is OK:usfarm.nj. IB Error Code: 2104. Request ID: -1. | 2019-09-03 09:14:13.875 Message from IB: Market data farm connection is OK:eufarm. IB Error Code: 2104. Request ID: -1. | 2019-09-03 09:14:13.875 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2019-09-03 09:14:13.875 Message from IB: HMDS data farm connection is OK:euhmds. IB Error Code: 2106. Request ID: -1. | 2019-09-03 09:14:13.875 Message from IB: HMDS data farm connection is OK:ushmds.nj. IB Error Code: 2106. Request ID: -1. | 2019-09-03 09:14:13.875 Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. | 2019-09-03 09:14:13.875 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2019-09-03 09:14:13.875 Next valid order ID: 40525 | 2019-09-03 09:14:13.875 Mapping RTY-201909-GLOBEX-USD to RTYU19. Service code: cme | 2019-09-03 09:14:13.876 SC Data - All Services | Starting real-time market data updates for: RTY-201909-GLOBEX-USD (RTYU19). ID: 1 Service code: cme | 2019-09-03 09:14:13.876 SC Data - All Services | Using username 0 | 2019-09-03 09:14:13.876 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10048 | 2019-09-03 09:14:13.876 SC Data - All Services | Requesting security definition data for: RTY-201909-GLOBEX-USD (RTYU19). ID: 1 | 2019-09-03 09:14:13.876 Added Intraday data request for RTY-201909-GLOBEX-USD to the queue. | 2019-09-03 09:14:13.876 Intraday data recording state for symbol RTY-201909-GLOBEX-USD is set to download 'Pending'. | 2019-09-03 09:14:13.876 Triggering next historical data download in queue. | 2019-09-03 09:14:13.876 DTC Client socket (2) | Creating socket. | 2019-09-03 09:14:13.876 DTC Client socket (2) | Connecting to IP: 8.18.161.135. | 2019-09-03 09:14:13.876 Delaying start of download for RTY-201909-GLOBEX-USD | 2019-09-03 09:14:13.876 Mapping ES-201909-GLOBEX to ESU19. Service code: cme | 2019-09-03 09:14:13.876 SC Data - All Services | Starting real-time market data updates for: ES-201909-GLOBEX (ESU19). ID: 2 Service code: cme | 2019-09-03 09:14:13.876 SC Data - All Services | Requesting security definition data for: ES-201909-GLOBEX (ESU19). ID: 2 | 2019-09-03 09:14:13.876 Added Intraday data request for ES-201909-GLOBEX to the queue. | 2019-09-03 09:14:13.876 Intraday data recording state for symbol ES-201909-GLOBEX is set to download 'Pending'. | 2019-09-03 09:14:13.876 Triggering next historical data download in queue. | 2019-09-03 09:14:13.876 Next valid order ID: 40525 | 2019-09-03 09:14:13.877 SC Data - All Services | Connected to server. | 2019-09-03 09:14:13.913 SC Data - All Services | Starting socket receive thread. | 2019-09-03 09:14:13.913 SC Data - All Services | Sending encoding request to server: Binary VLS | 2019-09-03 09:14:13.913 Mapping NQ-201909-GLOBEX to NQU19. Service code: cme | 2019-09-03 09:14:13.914 SC Data - All Services | Starting real-time market data updates for: NQ-201909-GLOBEX (NQU19). ID: 3 Service code: cme | 2019-09-03 09:14:13.914 SC Data - All Services | Requesting security definition data for: NQ-201909-GLOBEX (NQU19). ID: 3 | 2019-09-03 09:14:13.914 Added Intraday data request for NQ-201909-GLOBEX to the queue. | 2019-09-03 09:14:13.914 Intraday data recording state for symbol NQ-201909-GLOBEX is set to download 'Pending'. | 2019-09-03 09:14:13.914 Triggering next historical data download in queue. | 2019-09-03 09:14:13.914 Mapping ZN-201909-ECBOT to ZNU19. Service code: cbot | 2019-09-03 09:14:13.919 SC Data - All Services | Starting real-time market data updates for: ZN-201909-ECBOT (ZNU19). ID: 4 Service code: cbot | 2019-09-03 09:14:13.919 SC Data - All Services | Requesting security definition data for: ZN-201909-ECBOT (ZNU19). ID: 4 | 2019-09-03 09:14:13.919 Added Intraday data request for ZN-201909-ECBOT to the queue. | 2019-09-03 09:14:13.919 Intraday data recording state for symbol ZN-201909-ECBOT is set to download 'Pending'. | 2019-09-03 09:14:13.919 Triggering next historical data download in queue. | 2019-09-03 09:14:13.919 Mapping ZB-201909-ECBOT to ZBU19. Service code: cbot | 2019-09-03 09:14:13.919 SC Data - All Services | Starting real-time market data updates for: ZB-201909-ECBOT (ZBU19). ID: 5 Service code: cbot | 2019-09-03 09:14:13.919 SC Data - All Services | Requesting security definition data for: ZB-201909-ECBOT (ZBU19). ID: 5 | 2019-09-03 09:14:13.919 Added Intraday data request for ZB-201909-ECBOT to the queue. | 2019-09-03 09:14:13.919 Intraday data recording state for symbol ZB-201909-ECBOT is set to download 'Pending'. | 2019-09-03 09:14:13.919 Triggering next historical data download in queue. | 2019-09-03 09:14:13.919 Mapping UB-201909-ECBOT-USD to UBU19. Service code: cbot | 2019-09-03 09:14:13.920 SC Data - All Services | Starting real-time market data updates for: UB-201909-ECBOT-USD (UBU19). ID: 6 Service code: cbot | 2019-09-03 09:14:13.920 SC Data - All Services | Requesting security definition data for: UB-201909-ECBOT-USD (UBU19). ID: 6 | 2019-09-03 09:14:13.920 Added Intraday data request for UB-201909-ECBOT-USD to the queue. | 2019-09-03 09:14:13.920 Intraday data recording state for symbol UB-201909-ECBOT-USD is set to download 'Pending'. | 2019-09-03 09:14:13.920 Triggering next historical data download in queue. | 2019-09-03 09:14:13.920 Mapping SPY to SPY. Service code: equities.us | 2019-09-03 09:14:13.962 SC Data - All Services | Starting real-time market data updates for: SPY (SPY). ID: 7 Service code: equities.us | 2019-09-03 09:14:13.962 SC Data - All Services | Using username 0 | 2019-09-03 09:14:13.962 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10047 | 2019-09-03 09:14:13.962 SC Data - All Services | Requesting security definition data for: SPY (SPY). ID: 7 | 2019-09-03 09:14:13.962 DTC Client socket (3) | Creating socket. | 2019-09-03 09:14:13.962 DTC Client socket (3) | Connecting to IP: 8.18.161.135. | 2019-09-03 09:14:13.963 SC Data - All Services | Setting DTC encoding to Binary VLS | 2019-09-03 09:14:13.971 SC Data - All Services | Sending logon request message. | 2019-09-03 09:14:13.971 SC Data - All Services | Connected to server. | 2019-09-03 09:14:14.000 SC Data - All Services | Starting socket receive thread. | 2019-09-03 09:14:14.000 SC Data - All Services | Sending encoding request to server: Binary VLS | 2019-09-03 09:14:14.000 SC Data - All Services | Received logon response. | 2019-09-03 09:14:14.028 SC Data - All Services | Server Name: SC Realtime Server. | 2019-09-03 09:14:14.028 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2019-09-03 09:14:14.028 SC Data - All Services | Successfully connected. | 2019-09-03 09:14:14.028 SC Data - All Services | Trading is not supported. | 2019-09-03 09:14:14.028 SC Data - All Services | Restarting real-time data updates for symbol: ES-201909-GLOBEX -> ESU19 | 2019-09-03 09:14:14.028 SC Data - All Services | Restarting real-time data updates for symbol: NQ-201909-GLOBEX -> NQU19 | 2019-09-03 09:14:14.028 SC Data - All Services | Restarting real-time data updates for symbol: RTY-201909-GLOBEX-USD -> RTYU19 | 2019-09-03 09:14:14.028 SC Data - All Services | Restarting real-time data updates for symbol: UB-201909-ECBOT-USD -> UBU19 | 2019-09-03 09:14:14.028 SC Data - All Services | Restarting real-time data updates for symbol: ZB-201909-ECBOT -> ZBU19 | 2019-09-03 09:14:14.028 SC Data - All Services | Restarting real-time data updates for symbol: ZN-201909-ECBOT -> ZNU19 | 2019-09-03 09:14:14.028 SC Data - All Services | Setting DTC encoding to Binary VLS | 2019-09-03 09:14:14.058 SC Data - All Services | Sending logon request message. | 2019-09-03 09:14:14.058 Symbol Error - ES-201909-GLOBEX is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2019-09-03 09:14:14.091 SC Data - All Services | Received security definition for symbol ES-201909-GLOBEX | 2019-09-03 09:14:14.091 Symbol Error - NQ-201909-GLOBEX is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2019-09-03 09:14:14.091 SC Data - All Services | Received security definition for symbol NQ-201909-GLOBEX | 2019-09-03 09:14:14.091 Symbol Error - RTY-201909-GLOBEX-USD is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2019-09-03 09:14:14.091 SC Data - All Services | Received security definition for symbol RTY-201909-GLOBEX-USD | 2019-09-03 09:14:14.091 Symbol Error - UB-201909-ECBOT-USD is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2019-09-03 09:14:14.091 SC Data - All Services | Received security definition for symbol UB-201909-ECBOT-USD | 2019-09-03 09:14:14.091 Symbol Error - ZB-201909-ECBOT is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2019-09-03 09:14:14.091 SC Data - All Services | Received security definition for symbol ZB-201909-ECBOT | 2019-09-03 09:14:14.091 Symbol Error - ZN-201909-ECBOT is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2019-09-03 09:14:14.091 SC Data - All Services | Received security definition for symbol ZN-201909-ECBOT | 2019-09-03 09:14:14.091 SC Data - All Services | Received logon response. | 2019-09-03 09:14:14.127 SC Data - All Services | Server Name: SC Realtime Server. | 2019-09-03 09:14:14.127 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2019-09-03 09:14:14.127 SC Data - All Services | Successfully connected. | 2019-09-03 09:14:14.127 SC Data - All Services | Trading is not supported. | 2019-09-03 09:14:14.127 SC Data - All Services | Restarting real-time data updates for symbol: SPY -> SPY | 2019-09-03 09:14:14.127 SC Data - All Services | Received security definition for symbol SPY | 2019-09-03 09:14:14.183 HD Request # 45 | Downloading Intraday chart data for RTY-201909-GLOBEX-USD to the file RTY-201909-GLOBEX-USD.scid. Service: cme | 2019-09-03 09:14:14.775 HD Request # 45 | Download start date-time: 2019-09-03 08:59:51.000 | 2019-09-03 09:14:14.775 HD Request # 45 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2019-09-03 09:14:14.775 Socket (4) | Creating socket. | 2019-09-03 09:14:14.775 Socket (4) | Connecting to IP: 8.18.161.135. | 2019-09-03 09:14:14.775 HD Request # 45 | Setting DTC encoding to Binary VLS | 2019-09-03 09:14:14.856 HD Request # 45 | Sending historical data logon request message. | 2019-09-03 09:14:14.856 HD Request # 45 | Requesting Intraday data. Start date-time: 2019-09-03 08:59:51. Record interval: 0. Symbol: RTYU19 | 2019-09-03 09:14:14.892 HD Request # 45 | Decompressing data. | 2019-09-03 09:14:14.931 HD Request # 45 | Receiving Intraday data for RTY-201909-GLOBEX-USD starting at 2019-09-03 08:59:51 | 2019-09-03 09:14:15.051 HD Request # 45 | Timestamp of first Intraday data file record written: 2019-09-03 08:59:52 | 2019-09-03 09:14:15.051 Historical data download thread signaled to stop. | 2019-09-03 09:14:15.053 Socket (4) | Shutdown started. Waiting for graceful close. | 2019-09-03 09:14:15.053 HD Request # 45 | Received 6196 records from 2019-09-03 08:59:51.000 to 2019-09-03 09:04:17.016 (4.4 minutes) and wrote 6182 records for RTY-201909-GLOBEX-USD | 2019-09-03 09:14:15.053 HD Request # 45 | Completion time: 0s | 2019-09-03 09:14:15.053 HD Request # 45 | Intraday data download complete for RTY-201909-GLOBEX-USD. Unique request ID: 43 | 2019-09-03 09:14:15.053 Removed historical data download ID 43 | 2019-09-03 09:14:15.053 Real-time Intraday chart data file updates started for RTY-201909-GLOBEX-USD | 2019-09-03 09:14:15.053 Intraday chart data file opened for RTY-201909-GLOBEX-USD | 2019-09-03 09:14:15.053 Triggering next historical data download in queue. | 2019-09-03 09:14:15.053 HD Request # 46 | Downloading Intraday chart data for ES-201909-GLOBEX to the file ES-201909-GLOBEX.scid. Service: cme | 2019-09-03 09:14:15.053 HD Request # 46 | Download start date-time: 2019-09-03 08:59:52.000 | 2019-09-03 09:14:15.053 HD Request # 46 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2019-09-03 09:14:15.054 Socket (5) | Creating socket. | 2019-09-03 09:14:15.054 Socket (5) | Connecting to IP: 8.18.161.133. | 2019-09-03 09:14:15.054 Socket (4) | Socket gracefully closed by remote side. | 2019-09-03 09:14:15.089 Socket (4) | Closed. | 2019-09-03 09:14:15.089 Chart #1 has tagged chart #5 for full recalculation. Chartbook: Photon Overview 2019.cht | 2019-09-03 09:14:15.123 RTY-201909-GLOBEX-USD [CB][M] 60 Min #5 | Performing a full recalculation because it has been tagged. Chartbook: Photon Overview 2019.cht | 2019-09-03 09:14:15.129 HD Request # 46 | Setting DTC encoding to Binary VLS | 2019-09-03 09:14:15.134 HD Request # 46 | Sending historical data logon request message. | 2019-09-03 09:14:15.134 HD Request # 46 | Requesting Intraday data. Start date-time: 2019-09-03 08:59:52. Record interval: 0. Symbol: ESU19 | 2019-09-03 09:14:15.169 HD Request # 46 | Decompressing data. | 2019-09-03 09:14:15.205 HD Request # 46 | Receiving Intraday data for ES-201909-GLOBEX starting at 2019-09-03 08:59:52 | 2019-09-03 09:14:15.310 HD Request # 46 | Timestamp of first Intraday data file record written: 2019-09-03 08:59:53 | 2019-09-03 09:14:15.310 Historical data download thread signaled to stop. | 2019-09-03 09:14:15.346 Socket (5) | Shutdown started. Waiting for graceful close. | 2019-09-03 09:14:15.346 HD Request # 46 | Received 24971 records from 2019-09-03 08:59:52.000 to 2019-09-03 09:04:16.276 (4.4 minutes) and wrote 24946 records for ES-201909-GLOBEX | 2019-09-03 09:14:15.347 HD Request # 46 | Completion time: 0s | 2019-09-03 09:14:15.347 HD Request # 46 | Intraday data download complete for ES-201909-GLOBEX. Unique request ID: 44 | 2019-09-03 09:14:15.347 Removed historical data download ID 44 | 2019-09-03 09:14:15.347 Real-time Intraday chart data file updates started for ES-201909-GLOBEX | 2019-09-03 09:14:15.347 Intraday chart data file opened for ES-201909-GLOBEX | 2019-09-03 09:14:15.347 Triggering next historical data download in queue. | 2019-09-03 09:14:15.347 HD Request # 47 | Downloading Intraday chart data for NQ-201909-GLOBEX to the file NQ-201909-GLOBEX.scid. Service: cme | 2019-09-03 09:14:15.347 HD Request # 47 | Download start date-time: 2019-09-03 08:59:52.000 | 2019-09-03 09:14:15.347 HD Request # 47 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2019-09-03 09:14:15.347 Socket (4) | Creating socket. | 2019-09-03 09:14:15.347 Socket (4) | Connecting to IP: 8.18.161.135. | 2019-09-03 09:14:15.347 Socket (5) | Socket gracefully closed by remote side. | 2019-09-03 09:14:15.383 Socket (5) | Closed. | 2019-09-03 09:14:15.383 HD Request # 47 | Setting DTC encoding to Binary VLS | 2019-09-03 09:14:15.430 HD Request # 47 | Sending historical data logon request message. | 2019-09-03 09:14:15.430 HD Request # 47 | Requesting Intraday data. Start date-time: 2019-09-03 08:59:52. Record interval: 0. Symbol: NQU19 | 2019-09-03 09:14:15.466 Chart #1 has tagged chart #2 for full recalculation. Chartbook: Photon Opening Range ES.Cht | 2019-09-03 09:14:15.471 Chart #1 has tagged chart #3 for full recalculation. Chartbook: Photon Opening Range ES.Cht | 2019-09-03 09:14:15.471 Chart #1 has tagged chart #6 for full recalculation. Chartbook: Photon Opening Range ES.Cht | 2019-09-03 09:14:15.471 ES-201909-GLOBEX[M] 5 Min #2 | Performing a full recalculation because it has been tagged. Chartbook: Photon Opening Range ES.Cht | 2019-09-03 09:14:15.490 HD Request # 47 | Decompressing data. | 2019-09-03 09:14:15.504 HD Request # 47 | Receiving Intraday data for NQ-201909-GLOBEX starting at 2019-09-03 08:59:52 | 2019-09-03 09:14:15.675 HD Request # 47 | Timestamp of first Intraday data file record written: 2019-09-03 08:59:53 | 2019-09-03 09:14:15.675 Socket (4) | Shutdown started. Waiting for graceful close. | 2019-09-03 09:14:15.677 Socket (4) | Socket gracefully closed by remote side. | 2019-09-03 09:14:15.716 Socket (4) | Closed. | 2019-09-03 09:14:15.716 Historical data download thread signaled to stop. | 2019-09-03 09:14:16.261 HD Request # 47 | Received 12368 records from 2019-09-03 08:59:52.000 to 2019-09-03 09:04:17.042 (4.4 minutes) and wrote 12358 records for NQ-201909-GLOBEX | 2019-09-03 09:14:16.262 HD Request # 47 | Completion time: 1s | 2019-09-03 09:14:16.262 HD Request # 47 | Intraday data download complete for NQ-201909-GLOBEX. Unique request ID: 45 | 2019-09-03 09:14:16.262 Removed historical data download ID 45 | 2019-09-03 09:14:16.262 Real-time Intraday chart data file updates started for NQ-201909-GLOBEX | 2019-09-03 09:14:16.262 Intraday chart data file opened for NQ-201909-GLOBEX | 2019-09-03 09:14:16.262 Triggering next historical data download in queue. | 2019-09-03 09:14:16.262 HD Request # 48 | Downloading Intraday chart data for ZN-201909-ECBOT to the file ZN-201909-ECBOT.scid. Service: cbot | 2019-09-03 09:14:16.262 HD Request # 48 | Download start date-time: 2019-09-03 08:59:30.000 | 2019-09-03 09:14:16.262 HD Request # 48 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2019-09-03 09:14:16.262 Socket (4) | Creating socket. | 2019-09-03 09:14:16.262 Socket (4) | Connecting to IP: 8.18.161.133. | 2019-09-03 09:14:16.262 ES-201909-GLOBEX[M] 60 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: Photon Opening Range ES.Cht | 2019-09-03 09:14:16.271 HD Request # 48 | Setting DTC encoding to Binary VLS | 2019-09-03 09:14:16.341 HD Request # 48 | Sending historical data logon request message. | 2019-09-03 09:14:16.341 HD Request # 48 | Requesting Intraday data. Start date-time: 2019-09-03 08:59:30. Record interval: 0. Symbol: ZNU19 | 2019-09-03 09:14:16.376 ES-201909-GLOBEX[M] 5 Min #6 | Performing a full recalculation because it has been tagged. Chartbook: Photon Opening Range ES.Cht | 2019-09-03 09:14:16.398 HD Request # 48 | Decompressing data. | 2019-09-03 09:14:16.411 HD Request # 48 | Receiving Intraday data for ZN-201909-ECBOT starting at 2019-09-03 08:59:30 | 2019-09-03 09:14:16.421 HD Request # 48 | Timestamp of first Intraday data file record written: 2019-09-03 09:00:00 | 2019-09-03 09:14:16.421 Socket (4) | Shutdown started. Waiting for graceful close. | 2019-09-03 09:14:16.431 Historical data download thread signaled to stop. | 2019-09-03 09:14:16.431 HD Request # 48 | Received 271 records from 2019-09-03 08:59:30.000 to 2019-09-03 09:04:15.001 (4.8 minutes) and wrote 261 records for ZN-201909-ECBOT | 2019-09-03 09:14:16.431 HD Request # 48 | Completion time: 0s | 2019-09-03 09:14:16.431 HD Request # 48 | Intraday data download complete for ZN-201909-ECBOT. Unique request ID: 46 | 2019-09-03 09:14:16.431 Removed historical data download ID 46 | 2019-09-03 09:14:16.431 Real-time Intraday chart data file updates started for ZN-201909-ECBOT | 2019-09-03 09:14:16.431 Intraday chart data file opened for ZN-201909-ECBOT | 2019-09-03 09:14:16.431 Triggering next historical data download in queue. | 2019-09-03 09:14:16.431 HD Request # 49 | Downloading Intraday chart data for ZB-201909-ECBOT to the file ZB-201909-ECBOT.scid. Service: cbot | 2019-09-03 09:14:16.431 HD Request # 49 | Download start date-time: 2019-09-03 08:58:19.000 | 2019-09-03 09:14:16.432 HD Request # 49 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2019-09-03 09:14:16.432 Socket (5) | Creating socket. | 2019-09-03 09:14:16.432 Socket (5) | Connecting to IP: 8.18.161.135. | 2019-09-03 09:14:16.432 Chart #1 has tagged chart #2 for full recalculation. Chartbook: Volume Profiles ES Intl.Cht | 2019-09-03 09:14:16.451 Chart #1 has tagged chart #3 for full recalculation. Chartbook: Volume Profiles ES Intl.Cht | 2019-09-03 09:14:16.451 Chart #1 has tagged chart #4 for full recalculation. Chartbook: Volume Profiles ES Intl.Cht | 2019-09-03 09:14:16.451 Chart #2 has tagged chart #8 for full recalculation. Chartbook: Photon Overview 2019.cht | 2019-09-03 09:14:16.462 Socket (4) | Socket gracefully closed by remote side. | 2019-09-03 09:14:16.467 Socket (4) | Closed. | 2019-09-03 09:14:16.467 Chart #3 has tagged chart #9 for full recalculation. Chartbook: Photon Overview 2019.cht | 2019-09-03 09:14:16.469 ES-201909-GLOBEX[M] 60 Min #8 | Performing a full recalculation because it has been tagged. Chartbook: Photon Overview 2019.cht | 2019-09-03 09:14:16.495 HD Request # 49 | Setting DTC encoding to Binary VLS | 2019-09-03 09:14:16.511 HD Request # 49 | Sending historical data logon request message. | 2019-09-03 09:14:16.511 HD Request # 49 | Requesting Intraday data. Start date-time: 2019-09-03 08:58:19. Record interval: 0. Symbol: ZBU19 | 2019-09-03 09:14:16.546 HD Request # 49 | Decompressing data. | 2019-09-03 09:14:16.584 HD Request # 49 | Receiving Intraday data for ZB-201909-ECBOT starting at 2019-09-03 08:58:19 | 2019-09-03 09:14:16.585 NQ-201909-GLOBEX [C][M] 60 Min #9 | Performing a full recalculation because it has been tagged. Chartbook: Photon Overview 2019.cht | 2019-09-03 09:14:16.590 HD Request # 49 | Timestamp of first Intraday data file record written: 2019-09-03 09:00:00 | 2019-09-03 09:14:16.591 Socket (5) | Shutdown started. Waiting for graceful close. | 2019-09-03 09:14:16.591 Socket (5) | Socket gracefully closed by remote side. | 2019-09-03 09:14:16.626 Socket (5) | Closed. | 2019-09-03 09:14:16.626 Historical data download thread signaled to stop. | 2019-09-03 09:14:16.706 HD Request # 49 | Received 122 records from 2019-09-03 08:58:19.000 to 2019-09-03 09:04:12.000 (5.9 minutes) and wrote 120 records for ZB-201909-ECBOT | 2019-09-03 09:14:16.706 HD Request # 49 | Completion time: 0s | 2019-09-03 09:14:16.706 HD Request # 49 | Intraday data download complete for ZB-201909-ECBOT. Unique request ID: 47 | 2019-09-03 09:14:16.706 Removed historical data download ID 47 | 2019-09-03 09:14:16.706 Real-time Intraday chart data file updates started for ZB-201909-ECBOT | 2019-09-03 09:14:16.706 Intraday chart data file opened for ZB-201909-ECBOT | 2019-09-03 09:14:16.706 Triggering next historical data download in queue. | 2019-09-03 09:14:16.706 HD Request # 50 | Downloading Intraday chart data for UB-201909-ECBOT-USD to the file UB-201909-ECBOT-USD.scid. Service: cbot | 2019-09-03 09:14:16.706 HD Request # 50 | Download start date-time: 2019-09-03 08:59:28.000 | 2019-09-03 09:14:16.706 HD Request # 50 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2019-09-03 09:14:16.706 Socket (4) | Creating socket. | 2019-09-03 09:14:16.706 Socket (4) | Connecting to IP: 8.18.161.133. | 2019-09-03 09:14:16.707 ES-201909-GLOBEX [C][M] 60 Min #2 | Performing a full recalculation because it has been tagged. Chartbook: Volume Profiles ES Intl.Cht | 2019-09-03 09:14:16.714 HD Request # 50 | Setting DTC encoding to Binary VLS | 2019-09-03 09:14:16.787 HD Request # 50 | Sending historical data logon request message. | 2019-09-03 09:14:16.787 HD Request # 50 | Requesting Intraday data. Start date-time: 2019-09-03 08:59:28. Record interval: 0. Symbol: UBU19 | 2019-09-03 09:14:16.824 HD Request # 50 | Decompressing data. | 2019-09-03 09:14:16.860 HD Request # 50 | Receiving Intraday data for UB-201909-ECBOT-USD starting at 2019-09-03 08:59:28 | 2019-09-03 09:14:16.861 HD Request # 50 | Timestamp of first Intraday data file record written: 2019-09-03 09:00:00 | 2019-09-03 09:14:16.862 Socket (4) | Shutdown started. Waiting for graceful close. | 2019-09-03 09:14:16.862 Socket (4) | Socket gracefully closed by remote side. | 2019-09-03 09:14:16.908 Socket (4) | Closed. | 2019-09-03 09:14:16.908 Historical data download thread signaled to stop. | 2019-09-03 09:14:17.101 HD Request # 50 | Received 49 records from 2019-09-03 08:59:28.000 to 2019-09-03 09:04:08.000 (4.7 minutes) and wrote 46 records for UB-201909-ECBOT-USD | 2019-09-03 09:14:17.101 HD Request # 50 | Completion time: 0s | 2019-09-03 09:14:17.101 HD Request # 50 | Intraday data download complete for UB-201909-ECBOT-USD. Unique request ID: 48 | 2019-09-03 09:14:17.101 Removed historical data download ID 48 | 2019-09-03 09:14:17.101 Real-time Intraday chart data file updates started for UB-201909-ECBOT-USD | 2019-09-03 09:14:17.101 Intraday chart data file opened for UB-201909-ECBOT-USD | 2019-09-03 09:14:17.101 Triggering next historical data download in queue. | 2019-09-03 09:14:17.101 ES-201909-GLOBEX [C][M] 60 Min #4 | Performing a full recalculation because it has been tagged. Chartbook: Volume Profiles ES Intl.Cht | 2019-09-03 09:14:17.101 ES-201909-GLOBEX [C][M] 60 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: Volume Profiles ES Intl.Cht | 2019-09-03 09:14:17.482 Chart #1 has tagged chart #3 for full recalculation. Chartbook: Photon Opening Range UB.Cht | 2019-09-03 09:14:17.881 UB-201909-ECBOT-USD[M] 60 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: Photon Opening Range UB.Cht | 2019-09-03 09:14:17.881 Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: U123* | 2019-09-03 09:14:18.846 Requesting market depth updates for: ES-201909-GLOBEX if supported. | 2019-09-03 09:14:18.846 Requesting market depth updates for: UB-201909-ECBOT-USD if supported. | 2019-09-03 09:14:18.846 SC Data - All Services | Market Depth data has been rejected for symbol: ES-201909-GLOBEX. Exchange not authorized. | 2019-09-03 09:14:18.910 SC Data - All Services | Market Depth data has been rejected for symbol: UB-201909-ECBOT-USD. Exchange not authorized. | 2019-09-03 09:14:18.910 Interactive Brokers | Begin Trade Positions processing. | 2019-09-03 09:14:19.087 Interactive Brokers | Received Trade Positions download end message for account U123* | 2019-09-03 09:14:19.092 Interactive Brokers | Received Trade Positions for all accounts. Performing final processing. | 2019-09-03 09:14:19.092 Message from IB: Market data farm connection is OK:usopt. IB Error Code: 2104. Request ID: -1. | 2019-09-03 09:14:19.778 Message from IB: Market data farm connection is inactive but should be available upon demand.usopt. IB Error Code: 2108. Request ID: -1. | 2019-09-03 09:14:45.574 Message from IB: Market data farm connection is inactive but should be available upon demand.usopt. IB Error Code: 2108. Request ID: -1. | 2019-09-03 09:14:45.574 |
| [2019-09-03 14:35:24] |
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This is now resolved. It was a problem where your second Barchart account did not have exchanges activated.
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