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Date/Time: Mon, 29 Apr 2024 18:15:30 +0000



Opening Spread charts from ChartWindow

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[2019-08-07 10:17:50]
User953864 - Posts: 8
1. I recently started working with spread charts, and found a problem while entering the Spread Symbol (e.g ZSH20-ZSF21), from the chart window. Sierra in that case is unable to find the symbol settings, and treats it as a regular symbol creating a ZSH20-ZSF21.scid file instead of getting the spread. Is there anyway around this to open spread charts from the Chart window?

2. If this is not possible as of now, can we have an identifier like /s that needs to be typed in from the Chart Window that would help differentiate whether the user wants a spread chart or a symbol chart? (I need to open several spread charts and downloading them one by one is time consuming)

3. If i have two systems running sierra(one real-time and one development), and one real-time exchange data connection, I am unable to get spreads on the second system unless i disconnect the real-time connection and activate the Allow Support for Data feeds on the second system. This problem arises specifically for spreads and not when i try to open outright futures charts. How can i resolve this, as it is too cumbersome to switch the real-time connection on and off.
[2019-08-07 17:38:09]
Sierra Chart Engineering - Posts: 104368
1. That is not a correct spread symbol. To access the spreads, refer to:
Real-Time Exchange Data Feeds Available From Sierra Chart: Exchange Traded Spreads

3. You need to pay for a second real-time connection:
Sierra Chart Exchange Data Feed: Connections

Or next month you can switch to the Denali Exchange Data Feed which supports two connections:
Denali Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-07 17:38:27

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