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Date/Time: Tue, 07 May 2024 01:11:09 +0000



Data missing for NQ and MNQ

View Count: 548

[2019-08-01 15:28:21]
User968625 - Posts: 256
Hello,
I have my data feed with you and NQ and MNQ are not loading yesterday action after 12. it is like everything from yesterday 12 until this morning didn't happen. all other dats is working and I tried to download the data.
Thank you
[2019-08-01 19:14:17]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Right-click on the chart before the missing data and select "Edit >>Delete And Download Data".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-01 19:14:58
[2019-08-02 11:32:46]
User968625 - Posts: 256
I got the window "Interday Data Editor) (see the image)
not sure what to do. this the first time I have this window come up
imageInterday Dat Editor Msg.png / V - Attached On 2019-08-02 11:32:36 UTC - Size: 20.3 KB - 221 views
[2019-08-02 18:28:01]
Sierra Chart Engineering - Posts: 104368
What about the Intraday editor? This is displaying because you opened it through the Edit menu.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-02 18:28:18
[2019-08-02 18:55:27]
User968625 - Posts: 256
It comes out from both when I right-click and when I go to Eidt

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