Login Page - Create Account

Support Board


Date/Time: Sun, 28 Apr 2024 14:46:12 +0000



no realtime tpo chart updating

View Count: 502

[2019-07-30 22:38:03]
rad ST acct - Posts: 1
im new to sierra charts and am having a problem with tpo charting not updating realtime. ive exhausted my ability and need some help figuring out why.

thx
[2019-07-30 22:57:04]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account