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Date/Time: Mon, 29 Apr 2024 06:27:18 +0000



not receiving live feed

View Count: 554

[2019-07-01 16:34:38]
User208416 - Posts: 33
hi,

one of my computers died and I switched to my laptop but now Iam unable to receive the live data feed for stocks ?
[2019-07-01 17:07:47]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-07-01 17:29:15]
User208416 - Posts: 33
works now. this can be closed

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