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Direct MessagesDate/Time: Wed, 08 May 2024 15:57:35 +0000
Cant open Chartbook after switching to new Datafeed
View Count: 591
| [2019-06-26 15:17:05] |
| John - SC Support - Posts: 31462 |
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We assume that you can open the chartbooks, but that there is no data for the charts, therefore they are blank. In this case, once you have the Chartbook open, just select the option Edit >> Translate Symbols to Current Service. This will update all the symbols in the chartbook to the proper format for your new service. Refer to the documentation here on this command: Edit Menu: Edit >> Translate Symbols To Current Service For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-06-26 15:35:53] |
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Open the Chartbook with File >> Open Chartbook to be sure it is actually there.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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