Support Board
Date/Time: Tue, 07 May 2024 05:30:41 +0000
My charts won't automatically update?????????????????
View Count: 547
[2019-06-07 17:49:09] |
Mark954 - Posts: 2 |
My charts won't automatically update?????????????????
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[2019-06-07 18:20:54] |
Sierra Chart Engineering - Posts: 104368 |
Tell us one of the symbols that is not updating. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-06-07 20:15:12] |
Mark954 - Posts: 2 |
Used the "Transfer Symbols to Current Service" function under the "Edit" tab. Everything is working perfectly now.
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