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Date/Time: Tue, 07 May 2024 05:30:41 +0000



My charts won't automatically update?????????????????

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[2019-06-07 17:49:09]
Mark954 - Posts: 2
My charts won't automatically update?????????????????
[2019-06-07 18:20:54]
Sierra Chart Engineering - Posts: 104368
Tell us one of the symbols that is not updating.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-06-07 20:15:12]
Mark954 - Posts: 2
Used the "Transfer Symbols to Current Service" function under the "Edit" tab. Everything is working perfectly now.

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