Support Board
Date/Time: Sun, 05 May 2024 04:41:28 +0000
Symbol for the dow
View Count: 516
[2019-06-04 18:20:41] |
Carol Rutherford - Posts: 66 |
I use indu-ind-globex to get a dow or indu chart. The data comes in for the daily chart for the end of the previous day BUT the chart doesn't update real time. I can't get any data for a 30 minute chart. I've called Interactive Brokers and they say it should work with this symbol setting. Can you please let me know what symbol other users use that have Interactive Brokers for their data? Not to have an active INDU chart has rally been impacting my trading. If you think I need to pay for the support assistance I'm willing to do that as I just need to get this figured out. You do a great job with the charts and I enjoyng using them with all their many features. Do you have tutorials available for teaching on how to set up charts? Thanks, Carol Date Time Of Last Edit: 2019-06-04 21:19:41
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[2019-06-05 03:46:51] |
Sierra Chart Engineering - Posts: 104368 |
That is the correct symbol. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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