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Date/Time: Sat, 04 May 2024 20:06:34 +0000



Charts not updating

View Count: 891

[2019-06-04 16:07:24]
Ed Meckelborg - Posts: 71
My chart do not show trades is blank, but I see were it is ttading. No lints to show trades

5, 10, etc, min chart is not updating. No lines to show trades.
[2019-06-04 23:30:27]
Sierra Chart Engineering - Posts: 104368
Tell us one of the symbols this is the case with and then follow the instructions below:

Also refer to help topic 3:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart

----

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-06-04 23:30:41

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