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Date/Time: Sat, 04 May 2024 23:50:49 +0000



Topstep connection

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[2019-06-04 12:35:32]
AdrianB - Posts: 3
Rithmic Trading | Connected to data and trading server. | 2019-06-04 05:16:36.345
Rithmic Trading | Connection to non-affiliated broker not allowed. | 2019-06-04 05:16:36.345 *


It appears that I can connect to Rithmic successfully on my platform, but I just get denied. My topstep account connects just fine on R|Trader Pro. What do I need to do to fix this?
[2019-06-05 04:51:09]
Sierra Chart Engineering - Posts: 104368
Make sure you are using your own direct Sierra Chart account to connect to Rithmic. This is the one that you have logged into this Support Board with. Refer to:
Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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