Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 20:33:22 +0000



$VIX

View Count: 576

[2019-06-02 23:08:19]
User496503 - Posts: 33
I renewed CBOE, Cash Index but VIX chart not loading and showing 0 in quote board
[2019-06-03 17:51:33]
Sierra Chart Engineering - Posts: 104368
We have verified the source data feeds are working properly.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account