Support Board
Date/Time: Fri, 07 Nov 2025 07:54:26 +0000
$VIX
View Count: 732
| [2019-06-02 23:08:19] |
| User496503 - Posts: 33 |
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I renewed CBOE, Cash Index but VIX chart not loading and showing 0 in quote board
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| [2019-06-03 17:51:33] |
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We have verified the source data feeds are working properly. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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