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Date/Time: Sun, 26 May 2019 16:34:12 +0000



Right-clicking chart DOM

Support Request:
[2019-05-16 02:27:09]
User161560 - Posts: 9
Hi - When I right-click above the current bid Sierra will enter my order at market, which is great, but my attached OCO orders will be based off of the price at which I right-clicked rather then my entry price. I need my attached orders to be based on my entry price and not off the price I happen to right-click at.

For example, if I right-click on the left of the chart DOM at 2849.00 and price is trading 2848.00 on the bid then Sierra will enter my order and I will usually get filled at 2848.25, which is what I want. However, if my attached OCO orders are a 2 point stop and a 2 point limit target my stop will be entered at 2847.00 and my limit target at 2851.00, based off the 2849.00 price I right-clicked at. I need the attached orders to be placed 2pts above and below my entry fill, so 2846.25 for the stop and 2850.25 for the limit target. Can you let me know how to do this please?

Thanks
Simon
[2019-05-16 16:10:44]
Sierra Chart Engineering - Posts: 72155
We see you are using Gain Capital.

In that case you need to uncheck this option:
https://www.sierrachart.com/index.php?page=doc/GlobalTradeSettings.html#UseServerSideBracketOrders

And make sure this option is checked:
https://www.sierrachart.com/index.php?page=doc/GlobalTradeSettings.html#AdjustAttachedOrdersToMaintainSameOffsetOnParentFill

Or keep both of those options checked and then use this service which will give you exactly what you want along with server-side managed orders:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php

Could you tell us who your introducing broker is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-05-16 19:17:45]
User161560 - Posts: 9
Thanks. My broker is Stage 5. What is the cost for Sierra Chart Order Routing Service with server-side managed orders? And can I keep my existing data feed if I use the Sierra Order Routing Service?

Cheers,
Simon
Date Time Of Last Edit: 2019-05-16 19:49:11
[2019-05-17 15:02:16]
Sierra Chart Engineering - Posts: 72155
At this point we recommend just waiting until we have a new service package which includes the data for this order routing service.

And you would not want to keep the data feed you are using, you would want to use the Sierra Chart Exchange Data Feed. We are planning new service packages to include this data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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