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Date/Time: Thu, 27 Jun 2019 05:35:22 +0000



TRENDLINES COPIED TO OTHER CHARTS

Support Request:
[2019-05-07 18:10:20]
User725605 - Posts: 14
I use multiple time frames.
Very often I will place a trendline on a IE. 240 minute chart.
I want to see when this trendline - placed on the 240 minute chart - comes into play on IE. a 5 minute chart.
To get the trendline on the 240 to show on the 5 minute chart I simply put the chart NUMBER identifier on the 240 (where the
trendline originates,)into the CHART SETTINGS - ADVANCED SETTINGS 2 - of my 5 minute chart in the "Copy Chart Drawings From Chart #'s:" area.
I am careful to make sure the little dots on the 240 trendline line up with the highs or lows of the price bars and often use the "Snap to High/Low"
tool for accuracy.
The problem I am experiencing, too often, despite my correct precision, is that these trendlines from the 240 DO NOT show at the precise price
levels on the 5 minute chart that they accurately show on the 240. They are quite often OFF by several ticks. I have been unable to fix this very annoying discrepancy.
I do not have the same issue with a horizontal line or any other chart drawing that I might place on the 240 min chart.
Please advise.
[2019-05-08 16:00:46]
Sierra Chart Engineering - Posts: 73232
We need you to provide both of these chart images showing this Line so that we can understand this.

Provide an image of the chart or Trade DOM, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-05-09 19:20:22]
User725605 - Posts: 14
Crude Oil 240 min
http://www.sierrachart.com/image.php?Image=1557429521249.png

Crude Oil 5 min
http://www.sierrachart.com/image.php?Image=1557429374486.png

Gold 240 Min
http://www.sierrachart.com/image.php?Image=1557429302671.png

Gold 3 Min
http://www.sierrachart.com/image.php?Image=1557428475721.png
[2019-05-10 19:12:14]
Sierra Chart Engineering - Posts: 73232
We need some time to look this over. This looks like a small degree of error due to line mapping into the coordinate system of the chart and we have to see if we can improve upon this.

We did make some improvements over a year ago so not sure how much better we can do but we will see.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-05-10 19:12:32
[2019-06-12 22:56:48]
Sierra Chart Engineering - Posts: 73232
It is hard for us to give a definite answer on this because we don't really know exactly what type of lines are being drawn and where they are anchored in the source chart. This is definitely not something we would analyze.

We did have a close look at how the mapping is done between the time frames and we do not see how we can do any better. It is as good as can be. Refer to this section here about this:
https://www.sierrachart.com/index.php?page=doc/ChartDrawingsMoveAfterDrawingThem.html#ChartDrawingsMisaligned

The proper solution for what you want to do is to draw the lines on the shorter timeframe chart and actually make sure the anchor points of the drawing are set on those particular chart bars where they are not aligned to currently. This ensures they will remain stable at those particular locations. Otherwise, it is inevitable there is going to be a variance when you are doing copying between time frames.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-06-12 23:14:05

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