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Direct MessagesDate/Time: Sat, 20 Apr 2024 12:26:41 +0000
BitMEX can't connect
View Count: 1198
| [2019-04-21 11:45:26] |
| User892129 - Posts: 1 |
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Hi, first day of trial, does not seem to connect to BitMEX. Search in this forum also does not work, so posting as a new issue. Ideas?
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Private File |
| [2019-04-22 19:27:26] |
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This log clearly shows a successful connection to BitMex. Continue with the instructions here to open a chart: Getting Started, Opening Charts and Basic Trading: Open Chart Start out by opening a chart for XBTUSD-BMEX Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-05-19 13:35:58] |
| User694491 - Posts: 1 |
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Hi, I have been able to successfully connect to BitMEX and place orders via Sierra Chart, including "attached orders", there's an issue however once BitMEX system gets overloaded. There are cases when I have a limit order at Sierra with 2 attached orders (SL & TP). Sierra's limit order is reflected in BitMEX by a limit order, but SL & TP are only "living" in Sierra - they are yet to be send to BitMEX. Now let's say my limit order gets hit when there is an overload, Sierra tries to send these TP & SL, but BitMEX rejects them. Now I am left with that limit order opened with no SL/TP. Sierra Chart doesn't seem to retry to put these orders into BitMEX. Given the way BitMEX works (often overloads), do you think just trying to set up attached order once and never retry if they fail is desirable behavior? Is there a way to set Sierra Chart to retry to send these attached orders until they are accepted? |
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