Support Board

Date/Time: Fri, 03 May 2024 22:16:07 +0000

Post From: BitMEX can't connect

[2019-05-19 13:35:58] Link To Thread - Link To Post [Go To First Post]
User694491 - Posts: 1
Hi, I have been able to successfully connect to BitMEX and place orders via Sierra Chart, including "attached orders", there's an issue however once BitMEX system gets overloaded. There are cases when I have a limit order at Sierra with 2 attached orders (SL & TP). Sierra's limit order is reflected in BitMEX by a limit order, but SL & TP are only "living" in Sierra - they are yet to be send to BitMEX. Now let's say my limit order gets hit when there is an overload, Sierra tries to send these TP & SL, but BitMEX rejects them. Now I am left with that limit order opened with no SL/TP. Sierra Chart doesn't seem to retry to put these orders into BitMEX. Given the way BitMEX works (often overloads), do you think just trying to set up attached order once and never retry if they fail is desirable behavior? Is there a way to set Sierra Chart to retry to send these attached orders until they are accepted?