Support Board
Date/Time: Sun, 06 Jul 2025 06:45:28 +0000
Cannot connect with data services
View Count: 1138
| [2019-03-18 12:31:43] |
| User794190 - Posts: 26 |
|
Never happened before. And I don't think I have changed anything. Message log pasted below. Reading Internal Order ID file. | 2019-03-18 05:18:48 Reading Trade Orders file. | 2019-03-18 05:18:48 Reading Trade Positions file. | 2019-03-18 05:18:48 Account Balance file. | 2019-03-18 05:18:48 Listening on UDP port 22903. | 2019-03-18 05:18:48 Software version: 1853 32-bit | 2019-03-18 05:18:48 Usage end date: 2019-04-18 | 2019-03-18 05:18:48 Enabled for: Advanced Features. | 2019-03-18 05:18:48 Enabled for: Advanced Features 2. | 2019-03-18 05:18:48 Enabled for: Sierra Chart Historical Data Service. | 2019-03-18 05:18:48 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-03-18 05:18:48 Current selected Data/Trading service: GAIN Capital/OEC | 2019-03-18 05:18:48 Chart Update Interval: 500 | 2019-03-18 05:18:48 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-03-18 05:18:48 2019-03-18 05:18:48 Local computer time | 2019-03-18 05:18:48 2019-03-18 12:18:48 Local computer time in UTC | 2019-03-18 05:18:48 2019-03-18 05:18:48 Local computer time in SC Time Zone | 2019-03-18 05:18:48 2019-03-18 12:18:43 Server time in UTC | 2019-03-18 05:18:48 Local computer UTC time and Server UTC time difference: 2 seconds. | 2019-03-18 05:18:48 Program path: C:\SierraChart\ | 2019-03-18 05:18:48 Data Files path: C:\SierraChart\Data\ | 2019-03-18 05:18:48 OS Version Number: 10.0 | 2019-03-18 05:18:48 Locale Setting: C | 2019-03-18 05:18:48 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-03-18 05:18:48 HTTPS www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2019-03-18 05:18:48 HTTPS www.sierrachart.com:443 (4) | Connecting to IP: 46.4.97.203. | 2019-03-18 05:18:48 Checking for new symbol settings. Requested symbol settings MD5 for service code oec. Request ID: 1. | 2019-03-18 05:18:48 Received 5 login tokens. | 2019-03-18 05:18:49 Symbol settings MD5 received. Request ID: 1. | 2019-03-18 05:18:49 Requested symbol settings for service code oec. Request ID: 2. Overwrite = on. | 2019-03-18 05:18:49 Symbol settings received. Request ID: 2. | 2019-03-18 05:18:50 HTTPS login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2019-03-18 05:18:50 Processed 984 symbol settings. | 2019-03-18 05:18:51 HTTPS login.sierrachart.com:443 (1) | Max send buffers used during socket life: 2 | 2019-03-18 05:18:51 HTTPS login.sierrachart.com:443 (1) | Signaling to core to close socket | 2019-03-18 05:18:51 HTTPS login.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-03-18 05:18:51 HTTPS login.sierrachart.com:443 (1) | Closed. | 2019-03-18 05:18:51 HTTPS www.sierrachart.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-03-18 05:18:51 HTTPS www.sierrachart.com:443 (1) | Connecting to IP: 46.4.97.203. | 2019-03-18 05:18:51 HTTPS www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2019-03-18 05:18:54 HTTPS www.sierrachart.com:443 (2) | Max send buffers used during socket life: 2 | 2019-03-18 05:18:54 HTTPS www.sierrachart.com:443 (2) | Signaling to core to close socket | 2019-03-18 05:18:54 HTTPS www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-03-18 05:18:54 HTTPS www.sierrachart.com:443 (2) | Closed. | 2019-03-18 05:18:54 HTTPS www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2019-03-18 05:18:54 HTTPS www.sierrachart.com:443 (4) | Max send buffers used during socket life: 2 | 2019-03-18 05:18:54 HTTPS www.sierrachart.com:443 (4) | Signaling to core to close socket | 2019-03-18 05:18:54 HTTPS www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-03-18 05:18:54 HTTPS www.sierrachart.com:443 (4) | Closed. | 2019-03-18 05:18:54 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-03-18 05:18:55 GAIN Capital FIX Trading socket (2) | Creating socket. | 2019-03-18 05:18:55 GAIN Capital FIX Trading socket (2) | Connecting to IP: 64.94.37.238. | 2019-03-18 05:18:55 HTTPS www.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2019-03-18 05:18:57 HTTPS www.sierrachart.com:443 (1) | Max send buffers used during socket life: 2 | 2019-03-18 05:18:57 HTTPS www.sierrachart.com:443 (1) | Signaling to core to close socket | 2019-03-18 05:18:57 HTTPS www.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-03-18 05:18:57 HTTPS www.sierrachart.com:443 (1) | Closed. | 2019-03-18 05:18:57 GAIN Capital FIX Trading socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:19:01 * GAIN Capital FIX Trading socket (2) | Max send buffers used during socket life: 1 | 2019-03-18 05:19:01 GAIN Capital FIX Trading socket (2) | Signaling to core to close socket | 2019-03-18 05:19:01 GAIN Capital FIX Trading socket (2) | Closed. | 2019-03-18 05:19:01 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-03-18 05:19:01 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 05:19:01 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:19:01 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-18 05:19:01 GAIN Capital/OEC | Disconnected. | 2019-03-18 05:19:01 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:19:01 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-03-18 05:19:04 GAIN Capital FIX Trading socket (1) | Creating socket. | 2019-03-18 05:19:04 GAIN Capital FIX Trading socket (1) | Connecting to IP: 64.94.37.238. | 2019-03-18 05:19:04 GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:19:11 * GAIN Capital FIX Trading socket (1) | Max send buffers used during socket life: 1 | 2019-03-18 05:19:11 GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-18 05:19:11 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-03-18 05:19:11 GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-18 05:19:11 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 05:19:11 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:19:11 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-18 05:19:11 GAIN Capital/OEC | Disconnected. | 2019-03-18 05:19:11 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:19:11 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-03-18 05:19:14 GAIN Capital FIX Trading socket (1) | Creating socket. | 2019-03-18 05:19:14 GAIN Capital FIX Trading socket (1) | Connecting to IP: 64.94.37.238. | 2019-03-18 05:19:14 GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:19:21 * GAIN Capital FIX Trading socket (1) | Max send buffers used during socket life: 1 | 2019-03-18 05:19:21 GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-18 05:19:21 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-03-18 05:19:21 GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-18 05:19:21 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 05:19:21 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:19:21 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-18 05:19:21 GAIN Capital/OEC | Disconnected. | 2019-03-18 05:19:21 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:19:21 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-03-18 05:19:24 GAIN Capital FIX Trading socket (1) | Creating socket. | 2019-03-18 05:19:24 GAIN Capital FIX Trading socket (1) | Connecting to IP: 64.94.37.238. | 2019-03-18 05:19:24 GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:19:30 * GAIN Capital FIX Trading socket (1) | Max send buffers used during socket life: 1 | 2019-03-18 05:19:30 GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-18 05:19:30 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-03-18 05:19:30 GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-18 05:19:30 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 05:19:30 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:19:30 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-18 05:19:30 GAIN Capital/OEC | Disconnected. | 2019-03-18 05:19:30 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:19:30 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-03-18 05:19:33 GAIN Capital FIX Trading socket (1) | Creating socket. | 2019-03-18 05:19:34 GAIN Capital FIX Trading socket (1) | Connecting to IP: 67.23.52.37. | 2019-03-18 05:19:34 GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:19:40 * GAIN Capital FIX Trading socket (1) | Max send buffers used during socket life: 1 | 2019-03-18 05:19:40 GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-18 05:19:40 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-03-18 05:19:40 GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-18 05:19:40 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 05:19:40 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:19:40 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-18 05:19:40 GAIN Capital/OEC | Disconnected. | 2019-03-18 05:19:40 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:19:40 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-03-18 05:19:43 GAIN Capital FIX Trading socket (1) | Creating socket. | 2019-03-18 05:19:43 GAIN Capital FIX Trading socket (1) | Connecting to IP: 67.23.52.37. | 2019-03-18 05:19:43 GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:19:50 * GAIN Capital FIX Trading socket (1) | Max send buffers used during socket life: 1 | 2019-03-18 05:19:50 GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-18 05:19:50 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-03-18 05:19:50 GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-18 05:19:50 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 05:19:50 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:19:50 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-18 05:19:50 GAIN Capital/OEC | Disconnected. | 2019-03-18 05:19:50 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:19:50 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-03-18 05:19:53 GAIN Capital FIX Trading socket (1) | Creating socket. | 2019-03-18 05:19:53 GAIN Capital FIX Trading socket (1) | Connecting to IP: 67.23.52.37. | 2019-03-18 05:19:53 GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:20:00 * GAIN Capital FIX Trading socket (1) | Max send buffers used during socket life: 1 | 2019-03-18 05:20:00 GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-18 05:20:00 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-03-18 05:20:00 GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-18 05:20:00 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 05:20:00 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:20:00 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-18 05:20:00 GAIN Capital/OEC | Disconnected. | 2019-03-18 05:20:00 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:20:00 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-03-18 05:20:03 GAIN Capital FIX Trading socket (1) | Creating socket. | 2019-03-18 05:20:03 GAIN Capital FIX Trading socket (1) | Connecting to IP: 67.23.52.37. | 2019-03-18 05:20:03 GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:20:09 * GAIN Capital FIX Trading socket (1) | Max send buffers used during socket life: 1 | 2019-03-18 05:20:09 GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-18 05:20:09 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-03-18 05:20:09 GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-18 05:20:09 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 05:20:09 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:20:09 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-18 05:20:09 GAIN Capital/OEC | Disconnected. | 2019-03-18 05:20:09 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:20:09 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-03-18 05:20:12 GAIN Capital FIX Trading socket (1) | Creating socket. | 2019-03-18 05:20:12 GAIN Capital FIX Trading socket (1) | Connecting to IP: 67.23.52.37. | 2019-03-18 05:20:12 GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:20:19 * GAIN Capital FIX Trading socket (1) | Max send buffers used during socket life: 1 | 2019-03-18 05:20:19 GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-18 05:20:19 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-03-18 05:20:19 GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-18 05:20:19 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 05:20:19 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:20:19 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-18 05:20:19 GAIN Capital/OEC | Disconnected. | 2019-03-18 05:20:19 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:20:19 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-03-18 05:20:22 GAIN Capital FIX Trading socket (1) | Creating socket. | 2019-03-18 05:20:22 GAIN Capital FIX Trading socket (1) | Connecting to IP: 67.23.52.37. | 2019-03-18 05:20:22 GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:20:29 * GAIN Capital FIX Trading socket (1) | Max send buffers used during socket life: 1 | 2019-03-18 05:20:29 GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-18 05:20:29 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-03-18 05:20:29 GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-18 05:20:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 05:20:29 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:20:29 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-18 05:20:29 GAIN Capital/OEC | Disconnected. | 2019-03-18 05:20:29 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:20:29 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-03-18 05:20:32 GAIN Capital FIX Trading socket (1) | Creating socket. | 2019-03-18 05:20:32 GAIN Capital FIX Trading socket (1) | Connecting to IP: 67.23.52.37. | 2019-03-18 05:20:32 GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:20:38 * GAIN Capital FIX Trading socket (1) | Max send buffers used during socket life: 1 | 2019-03-18 05:20:38 GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-18 05:20:38 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-03-18 05:20:38 GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-18 05:20:38 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 05:20:38 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:20:38 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-18 05:20:38 GAIN Capital/OEC | Disconnected. | 2019-03-18 05:20:38 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:20:38 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-03-18 05:20:41 GAIN Capital FIX Trading socket (1) | Creating socket. | 2019-03-18 05:20:41 GAIN Capital FIX Trading socket (1) | Connecting to IP: 67.23.52.37. | 2019-03-18 05:20:41 GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:20:48 * GAIN Capital FIX Trading socket (1) | Max send buffers used during socket life: 1 | 2019-03-18 05:20:48 GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-18 05:20:48 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-03-18 05:20:48 GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-18 05:20:48 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 05:20:48 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:20:48 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-18 05:20:48 GAIN Capital/OEC | Disconnected. | 2019-03-18 05:20:48 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:20:48 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-03-18 05:20:51 GAIN Capital FIX Trading socket (1) | Creating socket. | 2019-03-18 05:20:51 GAIN Capital FIX Trading socket (1) | Connecting to IP: 64.94.37.238. | 2019-03-18 05:20:51 GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2019-03-18 05:21:10 * GAIN Capital FIX Trading socket (1) | Max send buffers used during socket life: 1 | 2019-03-18 05:21:10 GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-18 05:21:10 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-03-18 05:21:10 GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-18 05:21:10 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 05:21:10 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:21:10 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-18 05:21:10 GAIN Capital/OEC | Disconnected. | 2019-03-18 05:21:10 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:21:10 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-03-18 05:21:13 GAIN Capital FIX Trading socket (1) | Creating socket. | 2019-03-18 05:21:13 GAIN Capital FIX Trading socket (1) | Connecting to IP: 64.94.37.238. | 2019-03-18 05:21:13 GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:21:19 * GAIN Capital FIX Trading socket (1) | Max send buffers used during socket life: 1 | 2019-03-18 05:21:19 GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-18 05:21:19 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-03-18 05:21:19 GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-18 05:21:19 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 05:21:19 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:21:19 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-18 05:21:19 GAIN Capital/OEC | Disconnected. | 2019-03-18 05:21:19 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:21:19 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-03-18 05:21:22 GAIN Capital FIX Trading socket (1) | Creating socket. | 2019-03-18 05:21:22 GAIN Capital FIX Trading socket (1) | Connecting to IP: 64.94.37.238. | 2019-03-18 05:21:22 GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:21:29 * GAIN Capital FIX Trading socket (1) | Max send buffers used during socket life: 1 | 2019-03-18 05:21:29 GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-18 05:21:29 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-03-18 05:21:29 GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-18 05:21:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 05:21:29 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:21:29 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-18 05:21:29 GAIN Capital/OEC | Disconnected. | 2019-03-18 05:21:29 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:21:29 File >> Disconnect selected. | 2019-03-18 05:21:31 GAIN Capital/OEC | Disconnected. | 2019-03-18 05:21:31 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-03-18 05:21:38 GAIN Capital FIX Trading socket (1) | Creating socket. | 2019-03-18 05:21:38 GAIN Capital FIX Trading socket (1) | Connecting to IP: 64.94.37.238. | 2019-03-18 05:21:38 GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:21:45 * GAIN Capital FIX Trading socket (1) | Max send buffers used during socket life: 1 | 2019-03-18 05:21:45 GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-18 05:21:45 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-03-18 05:21:45 GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-18 05:21:45 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-18 05:21:45 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:21:45 GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-18 05:21:45 GAIN Capital/OEC | Disconnected. | 2019-03-18 05:21:45 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-18 05:21:45 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-03-18 05:21:48 GAIN Capital FIX Trading socket (2) | Creating socket. | 2019-03-18 05:21:48 GAIN Capital FIX Trading socket (2) | Connecting to IP: 64.94.37.238. | 2019-03-18 05:21:48 |
| [2019-03-18 19:45:50] |
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Based upon these messages: GAIN Capital FIX Trading socket (1) | Connecting to IP: 64.94.37.238. | 2019-03-18 05:21:38
GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:21:45 * And the fact that we do not see ourselves any problem connecting to the Gain Capital simulation server it appears as though there is a firewall on your system blocking the connection: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-18 19:46:11
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| [2019-03-24 20:41:07] |
| User794190 - Posts: 26 |
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Replying to previous query. [Posts: 70136] I turned off my McAfee firewall -- but I still have this problem. I have been using Sierra successfully for months. I am suddenly having this problem. I see the error message that "the target machine actively refused" the connection. Can you give me any other guidance why my system would suddenly do that? The problem is not with the firewall. Thanks, George Elias |
| [2019-03-24 20:47:24] |
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Refer to this particular section here about this: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ServerAvailability Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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