Support Board
Date/Time: Sat, 08 Nov 2025 16:38:54 +0000
Post From: Cannot connect with data services
| [2019-03-18 19:45:50] |
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Based upon these messages: GAIN Capital FIX Trading socket (1) | Connecting to IP: 64.94.37.238. | 2019-03-18 05:21:38
GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:21:45 * And the fact that we do not see ourselves any problem connecting to the Gain Capital simulation server it appears as though there is a firewall on your system blocking the connection: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-18 19:46:11
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