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Date/Time: Sun, 06 Jul 2025 15:39:05 +0000



Post From: Cannot connect with data services

[2019-03-18 19:45:50]
Sierra Chart Engineering - Posts: 104368
Based upon these messages:

GAIN Capital FIX Trading socket (1) | Connecting to IP: 64.94.37.238. | 2019-03-18 05:21:38
GAIN Capital FIX Trading socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-18 05:21:45 *

And the fact that we do not see ourselves any problem connecting to the Gain Capital simulation server it appears as though there is a firewall on your system blocking the connection:
Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-03-18 19:46:11