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Date/Time: Sun, 24 Mar 2019 18:46:30 +0000



Data ( roll over ) problems

Support Request:
[2019-03-14 10:57:56]
User97684 - Posts: 60
Hi,

Pls help - over the weekend i tried rolling over ESH19 to M19, but could not download any data till my Gain connection kicked in on Monday. I thought sierra backfilled data ?

Today when rolling over today had some difficulty and kept getting error message - pls see below. In the end data loaded.

On a separate note last night i had repetative issues connecting and had to restart sierra and my computer , and even then downloading data was far from smooth and had few interrruptions till finally settled.

Any advice will be appreciated, thanks !


6EM19 [CB] 15 Min #11 | Reloading chart. | 2019-03-14 10:27:28
6EM19 [CB] 15 Min #11 | Error while getting daily open price with date 2019-03-17 from file. C:\SierraChart\Data\E6H19.dly. Error: No Data for read. End of file. | 2019-03-14 10:27:29
6EM19 [CB] 15 Min #16 | Reloading chart. | 2019-03-14 10:27:29
6EM19 [CB] 15 Min #16 | Error while getting daily open price with date 2019-03-17 from file. C:\SierraChart\Data\E6H19.dly. Error: No Data for read. End of file. | 2019-03-14 10:27:31
6EM19 [CB] 855 Min #4 | Reloading chart. | 2019-03-14 10:27:31
6EM19 [CB] 855 Min #4 | Error while getting daily open price with date 2019-03-17 from file. C:\SierraChart\Data\E6H19.dly. Error: No Data for read. End of file. | 2019-03-14 10:27:33
6EM19 [CB] Renko 4t #1 | Reloading chart. | 2019-03-14 10:27:34
6EM19 [CB] Renko 4t #1 | Error while getting daily open price with date 2019-03-17 from file. C:\SierraChart\Data\E6H19.dly. Error: No Data for read. End of file. | 2019-03-14 10:27:35
6EM19 [CB] Renko 4t #24 | Reloading chart. | 2019-03-14 10:27:35
6EM19 [CB] Renko 4t #24 | Error while getting daily open price with date 2019-03-17 from file. C:\SierraChart\Data\E6H19.dly. Error: No Data for read. End of file. | 2019-03-14 10:27:36
6EM19 [CB] #3 | Reloading chart. | 2019-03-14 10:27:36
6EM19 [CB] #3 | Error while getting daily open price with date 2019-03-17 from file. C:\SierraChart\Data\E6H19.dly. Error: No Data for read. End of file. | 2019-03-14 10:27:36
6EM19 [CB] #2 | Reloading chart. | 2019-03-14 10:27:37
6EM19 [CB] #2 | Error while getting daily open price with date 2019-03-17 from file. C:\SierraChart\Data\E6H19.dly. Error: No Data for read. End of file. | 2019-03-14 10:27:38
6EM19 [CB] Renko 4t #22 | Reloading chart. | 2019-03-14 10:27:38
6EM19 [CB] Renko 4t #22 | Error while getting daily open price with date 2019-03-17 from file. C:\SierraChart\Data\E6H19.dly. Error: No Data for read. End of file. | 2019-03-14 10:27:40
M6EH19 [CB] Renko 2t #18 | Performing a full recalculation because it has been tagged. Chartbook: 6E charts 2016.cht | 2019-03-14 10:27:40
GAIN Capital FAST Data socket (2) | Socket gracefully closed by remote side. | 2019-03-14 10:28:15
GAIN Capital FIX Trading socket (1) | Socket gracefully closed by remote side. | 2019-03-14 10:28:29
Chart #12 has tagged chart #8 for full recalculation. Chartbook: 6E charts 2016.cht | 2019-03-14 10:28:39
Chart #12 has tagged chart #8 for full recalculation. Chartbook: 6E charts 2016.cht | 2019-03-14 10:28:39
Chart #12 has tagged chart #8 for full recalculation. Chartbook: 6E charts 2016.cht | 2019-03-14 10:28:39
GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2019-03-14 10:28:39
Connection to the external service has been lost. | 2019-03-14 10:28:39
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2019-03-14 10:28:39
GAIN Capital FAST Data socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-03-14 10:28:39
GAIN Capital FAST Data socket (2) | Closed. | 2019-03-14 10:28:39
GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-03-14 10:28:43
GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-14 10:28:43
GAIN Capital FIX Trading socket (1) | Shutdown error. Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2019-03-14 10:28:43 *
GAIN Capital FIX Trading socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-03-14 10:28:43
GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-14 10:28:43
6EM19 [CB] 15 Min #7 | Reloading chart. | 2019-03-14 10:28:47
6EM19 [CB] 15 Min #7 | Error while getting daily open price with date 2019-03-17 from file. C:\SierraChart\Data\E6H19.dly. Error: No Data for read. End of file. | 2019-03-14 10:28:48
6EM19 [CB] Renko 4t #25 | Reloading chart. | 2019-03-14 10:28:48
6EM19 [CB] Renko 4t #25 | Error while getting daily open price with date 2019-03-17 from file. C:\SierraChart\Data\E6H19.dly. Error: No Data for read. End of file. | 2019-03-14 10:28:49
6EM19 [CB] 7 Day #12 | Reloading chart. | 2019-03-14 10:28:49
6EM19 [CB] 7 Day #12 | Error while getting daily open price with date 2019-03-17 from file. C:\SierraChart\Data\E6H19.dly. Error: No Data for read. End of file. | 2019-03-14 10:28:49
6EM19 [CB] 15 Min #8 | Reloading chart. | 2019-03-14 10:28:50
6EM19 [CB] 15 Min #8 | Error while getting daily open price with date 2019-03-17 from file. C:\SierraChart\Data\E6H19.dly. Error: No Data for read. End of file. | 2019-03-14 10:28:51
GAIN Capital/OEC | Disconnected. | 2019-03-14 10:28:51
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-14 10:28:51

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2019-03-14 10:28:55
GAIN Capital FIX Trading socket (2) | Creating socket. Using TLS 1.2. | 2019-03-14 10:28:55
GAIN Capital FIX Trading socket (2) | Connecting to IP: 64.94.37.222. | 2019-03-14 10:28:55
GAIN Capital FIX Trading: Sending the Logon message. | 2019-03-14 10:28:57
[2019-03-14 11:14:40]
User97684 - Posts: 60
Hi,

Just saw the rolling over result - no back adjustment , although the correct setting is ticked.
pls se picture attached .

Many thanks
imageseems_like_no_back_adjustment.png / V - Attached On 2019-03-14 11:14:14 UTC - Size: 165.08 KB - 14 views
[2019-03-14 11:17:08]
User97684 - Posts: 60
Sorry for prev post - by usinfg the 'by volume' backadjsutment, all is good
[2019-03-15 17:02:48]
Sierra Chart Engineering - Posts: 70136

Pls help - over the weekend i tried rolling over ESH19 to M19, but could not download any data till my Gain connection kicked in on Monday. I thought sierra backfilled data ?
The problem is the Gain Capital server is not available over the weekend and this creates a restriction.

Follow the instructions here to re-download the data for the last two contract months for the chart 6EM19:
https://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloadingContinuousFuturesContractData
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-03-15 17:03:34

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