Login Page - Create Account

Support Board


Date/Time: Thu, 18 Apr 2024 09:17:33 +0000



Post From: Data ( roll over ) problems

[2019-03-15 17:02:48]
Sierra Chart Engineering - Posts: 104368

Pls help - over the weekend i tried rolling over ESH19 to M19, but could not download any data till my Gain connection kicked in on Monday. I thought sierra backfilled data ?
The problem is the Gain Capital server is not available over the weekend and this creates a restriction.

Follow the instructions here to re-download the data for the last two contract months for the chart 6EM19:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-03-15 17:03:34