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Date/Time: Mon, 22 Apr 2019 07:06:42 +0000



Screen Resolution issues

Support Request:
[2019-03-12 22:59:17]
User560374 - Posts: 6
I recently bought an HP Spectre 360 15"laptop which has a 4k screen resolution. what I have found is it will only run sierra charts in 1/4 scale resolution. Is there an adjustment that can be made in the program or a newer download that will allow to run SC in full size resolution? Tech support at HP said there is not an adjustment that can be made on the computer only in the application.

Thanks!
[2019-03-12 23:31:27]
Sierra Chart Engineering - Posts: 71060
Sierra Chart is going to be running at whatever resolution the monitor is set at and then you can adjust the font sizes and line widths. Refer to Graphics Settings:
https://www.sierrachart.com/index.php?page=doc/GraphicsSettings.html
https://www.sierrachart.com/index.php?page=doc/GraphicsSettings.html#FontsAndText (Fonts and Text)

And for studies, refer to:
https://www.sierrachart.com/index.php?page=doc/ChartStudies.html#SubgraphsTab

And refer to:
https://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#SmallPixelAmountScalingFactor
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-03-15 04:37:52

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