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6CH19 Daliy Historical not loading past historical data

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[2019-02-22 20:20:18] #1 [Go To First Post]
User726174 - Posts: 7
6C Canadian dollar; (F.US.CA6???) not updating historical data; continuous dly / wkly roll on volume, had it set up and working fine. Hadn't used it for a while; looked at it, had missing past data - missing M18, U18, Z18. Worked with it, been there, done this before. Began deleting data, even going to my hd to delete dly 6C (not scid's) thinking it had a corrupted file. Re-loading, editing, etc, reading a lot in the help directory and doing all I can. Now all I can get is current F.US.CA6H19. If I select Continuous Contract >None SC will load 6CH19 to inception 2015-01-02. If I select any cont contract, 6CH19 only loads to the roll date 2018-12-14. Can't get historical past data. No Problem with intra-day. I'm running current version 1875. When CQG needed the EUA SC loaded and I no longer was prompted. My other charts are working fine. Has there been a symbol change for 6C? Like D6? When I Edit> Delete all data and download the pop up window has selection for F.US.CA6H19; everything beyond that is D6Z8 and back. Thanks for the help.

[2019-02-23 22:56:53] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We did verify the Symbol Settings are correct. However, follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Be sure to select all symbols in the list to re-download all contracts. After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-23 22:57:51

[2019-02-25 02:24:38] #3 [Go To First Post]
User726174 - Posts: 7
Software version: 1875 64-bit \| 2019-02-24 20:19:39 Enabled for: Advanced Features. \| 2019-02-24 20:19:39 Enabled for: Sierra Chart Historical Data Service. \| 2019-02-24 20:19:39 Allow Support for Sierra Chart Data Feeds is enabled. \| 2019-02-24 20:19:39 Current selected Data/Trading service: CQG FIX Trading \| 2019-02-24 20:19:39 Chart Update Interval: 500 \| 2019-02-24 20:19:39 Intraday Data Storage Time Unit: 1 \| 2019-02-24 20:19:39 Data/Trade Service Settings automatically set. \| 2019-02-24 20:19:39 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2019-02-24 20:19:39 2019-02-24 18:19:38 Local computer time \| 2019-02-24 20:19:39 2019-02-25 02:19:38 Local computer time in UTC \| 2019-02-24 20:19:39 2019-02-24 20:19:38 Local computer time in SC Time Zone \| 2019-02-24 20:19:39 2019-02-25 02:16:13 Server time in UTC \| 2019-02-24 20:19:39 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2019-02-24 20:19:39 Program path: C:\SierraChart\ \| 2019-02-24 20:19:39 Data Files path: C:\SierraChart\Data\ \| 2019-02-24 20:19:39 OS Version Number: 6.1 \| 2019-02-24 20:19:39 Locale Setting: C \| 2019-02-24 20:19:39 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll \| 2019-02-24 20:19:39 F.US.CA6H19 [CV] Daily #2 \| Reloading chart. \| 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6H15.dly, D6M15.dly \| 2019-02-24 20:20:06 The D6M15.dly symbol may not be the active contract month. \| 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6M15.dly, D6U15.dly \| 2019-02-24 20:20:06 The D6U15.dly symbol may not be the active contract month. \| 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6U15.dly, D6Z15.dly \| 2019-02-24 20:20:06 The D6Z15.dly symbol may not be the active contract month. \| 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6Z15.dly, D6H16.dly \| 2019-02-24 20:20:06 The D6H16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6H16.dly, D6M16.dly \| 2019-02-24 20:20:06 The D6M16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6M16.dly, D6U16.dly \| 2019-02-24 20:20:06 The D6U16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6U16.dly, D6Z16.dly \| 2019-02-24 20:20:06 The D6Z16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6Z16.dly, D6H17.dly \| 2019-02-24 20:20:06 The D6H17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6H17.dly, D6M17.dly \| 2019-02-24 20:20:06 The D6M17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6M17.dly, D6U17.dly \| 2019-02-24 20:20:06 The D6U17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6U17.dly, D6Z17.dly \| 2019-02-24 20:20:06 The D6Z17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6Z17.dly, D6H18.dly \| 2019-02-24 20:20:06 The D6H18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6H18.dly, D6M18.dly \| 2019-02-24 20:20:06 The D6M18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6M18.dly, D6U18.dly \| 2019-02-24 20:20:06 The D6U18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:06 Unable to determine transition date based on volume from files: D6U18.dly, D6Z18.dly \| 2019-02-24 20:20:06 The D6Z18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:06 F.US.CA6Z18 [CV] Daily #1 \| Reloading chart. \| 2019-02-24 20:20:06 F.US.CA6Z18 [CV] Daily #1 \| Performing historical Daily data download for symbol F.US.CA6Z18 starting at last date in file. \| 2019-02-24 20:20:06 F.US.CA6Z18 [CV] Daily #1 \| Waiting for historical downloads to complete with the IDs: 1, \| 2019-02-24 20:20:06 HD Request # 2 \| Downloading Historical Daily chart data for F.US.CA6Z18. Starting date: 2018-12-17. Service: cqg \| 2019-02-24 20:20:06 Historical data download counter reset. \| 2019-02-24 20:20:06 HD Request # 2 \| Requesting historical Daily data for D6Z18 starting at 2018-12-16 \| 2019-02-24 20:20:06 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (3) \| Creating socket. Using TLS 1.2. \| 2019-02-24 20:20:07 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (3) \| Connecting to IP: 88.99.0.216. \| 2019-02-24 20:20:07 CQG FIX Trading \| Starting real-time market data updates for: F.US.CA6H19. ID: 2 Service code: cqg \| 2019-02-24 20:20:07 CQG FIX Trading \| Sending symbol resolution request for F.US.CA6H19. ID: 611472 \| 2019-02-24 20:20:07 CQG FIX Trading \| Requesting market data for \| 2019-02-24 20:20:07 CQG FIX Trading \| Requesting security definition data for: F.US.CA6H19. ID: 2 \| 2019-02-24 20:20:07 CQG FIX Trading \| Received symbol resolution report for symbol F.US.CA6H19. Search Symbol: F.US.CA6H19. Request ID: 611472. Contract ID: 1. \| 2019-02-24 20:20:07 CQG FIX Trading \| Requesting market data for F.US.CA6H19 \| 2019-02-24 20:20:07 CQG FIX Trading \| Market data subscription for was unsuccessful. Text: Contract was not found. \| 2019-02-24 20:20:07 HD Request # 2 \| Receiving historical Daily data for F.US.CA6Z18 starting at 2018-12-17 \| 2019-02-24 20:20:08 HD Request # 2 \| Writing historical Daily data to the file F.US.CA6Z18.dly \| 2019-02-24 20:20:08 HD Request # 2 \| Received 2 records from 2018-12-17 00:00:00 to 2018-12-18 00:00:00 (2.0 days) and wrote 2 records for F.US.CA6Z18 \| 2019-02-24 20:20:08 HD Request # 2 \| Completion time: 0s \| 2019-02-24 20:20:08 HD Request # 2 \| Daily data download complete for F.US.CA6Z18. Unique request ID: 1 \| 2019-02-24 20:20:08 Removed historical data download ID 1 \| 2019-02-24 20:20:08 HD Request # 3 \| Downloading Historical Daily chart data for F.US.CA6H19. Starting date: 2019-02-21. Service: cqg \| 2019-02-24 20:20:08 HD Request # 3 \| Requesting historical Daily data for D6H19 starting at 2019-02-20 \| 2019-02-24 20:20:08 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (4) \| Creating socket. Using TLS 1.2. \| 2019-02-24 20:20:08 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (4) \| Connecting to IP: 88.99.0.216. \| 2019-02-24 20:20:08 F.US.CA6Z18 [CV] Daily #1 \| Download is complete for all contract months in chart. Proceeding with data load. \| 2019-02-24 20:20:08 F.US.CA6Z18 [CV] Daily #1 \| Reloading chart. \| 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6Z15.dly, D6H16.dly \| 2019-02-24 20:20:08 The D6H16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6H16.dly, D6M16.dly \| 2019-02-24 20:20:08 The D6M16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6M16.dly, D6U16.dly \| 2019-02-24 20:20:08 The D6U16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6U16.dly, D6Z16.dly \| 2019-02-24 20:20:08 The D6Z16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6Z16.dly, D6H17.dly \| 2019-02-24 20:20:08 The D6H17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6H17.dly, D6M17.dly \| 2019-02-24 20:20:08 The D6M17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6M17.dly, D6U17.dly \| 2019-02-24 20:20:08 The D6U17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6U17.dly, D6Z17.dly \| 2019-02-24 20:20:08 The D6Z17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6Z17.dly, D6H18.dly \| 2019-02-24 20:20:08 The D6H18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6H18.dly, D6M18.dly \| 2019-02-24 20:20:08 The D6M18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6M18.dly, D6U18.dly \| 2019-02-24 20:20:08 The D6U18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:08 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (3) \| Shutdown started. Waiting for graceful close. \| 2019-02-24 20:20:08 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (3) \| Socket gracefully closed by remote side. \| 2019-02-24 20:20:08 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (3) \| Closed. \| 2019-02-24 20:20:08 F.US.CA6Z18 [CV] Daily #1 \| Reloading chart. \| 2019-02-24 20:20:08 Unable to determine transition date based on volume from files: D6Z15.dly, D6H16.dly \| 2019-02-24 20:20:09 The D6H16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6H16.dly, D6M16.dly \| 2019-02-24 20:20:09 The D6M16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6M16.dly, D6U16.dly \| 2019-02-24 20:20:09 The D6U16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6U16.dly, D6Z16.dly \| 2019-02-24 20:20:09 The D6Z16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6Z16.dly, D6H17.dly \| 2019-02-24 20:20:09 The D6H17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6H17.dly, D6M17.dly \| 2019-02-24 20:20:09 The D6M17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6M17.dly, D6U17.dly \| 2019-02-24 20:20:09 The D6U17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6U17.dly, D6Z17.dly \| 2019-02-24 20:20:09 The D6Z17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6Z17.dly, D6H18.dly \| 2019-02-24 20:20:09 The D6H18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6H18.dly, D6M18.dly \| 2019-02-24 20:20:09 The D6M18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6M18.dly, D6U18.dly \| 2019-02-24 20:20:09 The D6U18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 CQG FIX Trading \| Starting real-time market data updates for: F.US.CA6Z18. ID: 1 Service code: cqg \| 2019-02-24 20:20:09 CQG FIX Trading \| Sending symbol resolution request for F.US.CA6Z18. ID: 611473 \| 2019-02-24 20:20:09 CQG FIX Trading \| Requesting market data for \| 2019-02-24 20:20:09 CQG FIX Trading \| Requesting security definition data for: F.US.CA6Z18. ID: 1 \| 2019-02-24 20:20:09 HD Request # 3 \| Receiving historical Daily data for F.US.CA6H19 starting at 2019-02-21 \| 2019-02-24 20:20:09 HD Request # 3 \| Writing historical Daily data to the file F.US.CA6H19.dly \| 2019-02-24 20:20:09 HD Request # 3 \| Received 4 records from 2019-02-21 00:00:00 to 2019-02-25 00:00:00 (5.0 days) and wrote 3 records for F.US.CA6H19 \| 2019-02-24 20:20:09 HD Request # 3 \| Completion time: 2s \| 2019-02-24 20:20:09 HD Request # 3 \| Daily data download complete for F.US.CA6H19. Unique request ID: 2 \| 2019-02-24 20:20:09 Removed historical data download ID 2 \| 2019-02-24 20:20:09 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2019-02-24 20:20:09 Symbol Error - F.US.CA6Z18 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2019-02-24 20:20:09 CQG FIX Trading \| Market data subscription for was unsuccessful. Text: Contract was not found. \| 2019-02-24 20:20:09 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (4) \| Shutdown started. Waiting for graceful close. \| 2019-02-24 20:20:09 F.US.CA6H19 [CV] Daily #2 \| Reloading chart. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6H15.dly, D6M15.dly \| 2019-02-24 20:20:09 The D6M15.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6M15.dly, D6U15.dly \| 2019-02-24 20:20:09 The D6U15.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6U15.dly, D6Z15.dly \| 2019-02-24 20:20:09 The D6Z15.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6Z15.dly, D6H16.dly \| 2019-02-24 20:20:09 The D6H16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6H16.dly, D6M16.dly \| 2019-02-24 20:20:09 The D6M16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6M16.dly, D6U16.dly \| 2019-02-24 20:20:09 The D6U16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6U16.dly, D6Z16.dly \| 2019-02-24 20:20:09 The D6Z16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6Z16.dly, D6H17.dly \| 2019-02-24 20:20:09 The D6H17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6H17.dly, D6M17.dly \| 2019-02-24 20:20:09 The D6M17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6M17.dly, D6U17.dly \| 2019-02-24 20:20:09 The D6U17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6U17.dly, D6Z17.dly \| 2019-02-24 20:20:09 The D6Z17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6Z17.dly, D6H18.dly \| 2019-02-24 20:20:09 The D6H18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6H18.dly, D6M18.dly \| 2019-02-24 20:20:09 The D6M18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6M18.dly, D6U18.dly \| 2019-02-24 20:20:09 The D6U18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 Unable to determine transition date based on volume from files: D6U18.dly, D6Z18.dly \| 2019-02-24 20:20:09 The D6Z18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:09 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (4) \| Socket gracefully closed by remote side. \| 2019-02-24 20:20:09 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (4) \| Closed. \| 2019-02-24 20:20:09 Requesting market depth updates for: F.US.CA6H19 if supported. \| 2019-02-24 20:20:11 CQG FIX Trading \| Requesting market data including full depth for F.US.CA6H19 \| 2019-02-24 20:20:11 Requesting market depth updates for: F.US.CA6Z18 if supported. \| 2019-02-24 20:20:11 Symbol Error - F.US.CA6Z18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM \| 2019-02-24 20:20:11 F.US.CA6H19 [CV] Daily #2 \| Reloading chart. \| 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6H16.dly, D6M16.dly \| 2019-02-24 20:20:51 The D6M16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6M16.dly, D6U16.dly \| 2019-02-24 20:20:51 The D6U16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6U16.dly, D6Z16.dly \| 2019-02-24 20:20:51 The D6Z16.dly symbol may not be the active contract month. \| 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6Z16.dly, D6H17.dly \| 2019-02-24 20:20:51 The D6H17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6H17.dly, D6M17.dly \| 2019-02-24 20:20:51 The D6M17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6M17.dly, D6U17.dly \| 2019-02-24 20:20:51 The D6U17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6U17.dly, D6Z17.dly \| 2019-02-24 20:20:51 The D6Z17.dly symbol may not be the active contract month. \| 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6Z17.dly, D6H18.dly \| 2019-02-24 20:20:51 The D6H18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6H18.dly, D6M18.dly \| 2019-02-24 20:20:51 The D6M18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6M18.dly, D6U18.dly \| 2019-02-24 20:20:51 The D6U18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:51 Unable to determine transition date based on volume from files: D6U18.dly, D6Z18.dly \| 2019-02-24 20:20:51 The D6Z18.dly symbol may not be the active contract month. \| 2019-02-24 20:20:51 CQG FIX Trading \| Using primary service for historical data for D6H16 \| 2019-02-24 20:21:11 CQG FIX Trading \| Using primary service for historical data for D6M16 \| 2019-02-24 20:21:11 CQG FIX Trading \| Using primary service for historical data for D6U16 \| 2019-02-24 20:21:11 CQG FIX Trading \| Using primary service for historical data for D6Z16 \| 2019-02-24 20:21:11 CQG FIX Trading \| Using primary service for historical data for D6H17 \| 2019-02-24 20:21:11 CQG FIX Trading \| Using primary service for historical data for D6M17 \| 2019-02-24 20:21:11 CQG FIX Trading \| Using primary service for historical data for D6U17 \| 2019-02-24 20:21:11 CQG FIX Trading \| Using primary service for historical data for D6Z17 \| 2019-02-24 20:21:11 CQG FIX Trading \| Using primary service for historical data for D6H18 \| 2019-02-24 20:21:11 CQG FIX Trading \| Using primary service for historical data for D6M18 \| 2019-02-24 20:21:11 CQG FIX Trading \| Using primary service for historical data for D6U18 \| 2019-02-24 20:21:11 CQG FIX Trading \| Using primary service for historical data for D6Z18 \| 2019-02-24 20:21:11 HD Request # 4 \| Downloading Historical Daily chart data for D6H16. Starting date: 1969-02-24. Service: cqgfix \| 2019-02-24 20:21:11 CQG FIX Trading \| Sending symbol resolution request for D6H16. ID: 611474 \| 2019-02-24 20:21:11 HD Request # 5 \| Downloading Historical Daily chart data for F.US.CA6H19. Starting date: 1969-02-24. Service: cqg \| 2019-02-24 20:21:11 HD Request # 5 \| Requesting historical Daily data for D6H19 starting at 1969-02-23 \| 2019-02-24 20:21:11 HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (3) \| Creating socket. Using TLS 1.2. \| 2019-02-24 20:21:11 HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (3) \| Connecting to IP: 88.99.0.216. \| 2019-02-24 20:21:11 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2019-02-24 20:21:11 HD Request # 4 \| Error downloading historical Daily data for D6H16. Requested symbol was not found. \| 2019-02-24 20:21:11 HD Request # 4 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6H16 \| 2019-02-24 20:21:11 HD Request # 4 \| Completion time: 0s \| 2019-02-24 20:21:11 HD Request # 4 \| Daily data download complete for D6H16. Unique request ID: 3 \| 2019-02-24 20:21:11 Removed historical data download ID 3 \| 2019-02-24 20:21:11 Symbol Error - D6H16 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2019-02-24 20:21:11 HD Request # 6 \| Downloading Historical Daily chart data for D6M16. Starting date: 1969-02-24. Service: cqgfix \| 2019-02-24 20:21:11 CQG FIX Trading \| Sending symbol resolution request for D6M16. ID: 611475 \| 2019-02-24 20:21:11 CQG FIX Trading \| Starting real-time market data updates for: D6H16. ID: 3 \| 2019-02-24 20:21:11 Symbol Error - D6H16 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol \| 2019-02-24 20:21:11 CQG FIX Trading \| Requesting security definition data for: D6H16. ID: 3 \| 2019-02-24 20:21:11 Requesting market depth updates for: D6H16 if supported. \| 2019-02-24 20:21:11 Symbol Error - D6H16 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM \| 2019-02-24 20:21:11 CQG FIX Trading \| Starting real-time market data updates for: D6M16. ID: 4 \| 2019-02-24 20:21:11 CQG FIX Trading \| Requesting market data for \| 2019-02-24 20:21:11 CQG FIX Trading \| Requesting security definition data for: D6M16. ID: 4 \| 2019-02-24 20:21:11 Requesting market depth updates for: D6M16 if supported. \| 2019-02-24 20:21:11 CQG FIX Trading \| Requesting market data including full depth for \| 2019-02-24 20:21:11 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2019-02-24 20:21:11 HD Request # 6 \| Error downloading historical Daily data for D6M16. Requested symbol was not found. \| 2019-02-24 20:21:11 HD Request # 6 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6M16 \| 2019-02-24 20:21:11 HD Request # 6 \| Completion time: 0s \| 2019-02-24 20:21:11 HD Request # 6 \| Daily data download complete for D6M16. Unique request ID: 4 \| 2019-02-24 20:21:11 Removed historical data download ID 4 \| 2019-02-24 20:21:11 Symbol Error - D6M16 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2019-02-24 20:21:11 HD Request # 7 \| Downloading Historical Daily chart data for D6U16. Starting date: 1969-02-24. Service: cqgfix \| 2019-02-24 20:21:11 CQG FIX Trading \| Sending symbol resolution request for D6U16. ID: 611476 \| 2019-02-24 20:21:11 CQG FIX Trading \| Market data subscription for was unsuccessful. Text: Contract was not found. \| 2019-02-24 20:21:11 CQG FIX Trading \| Market data subscription for was unsuccessful. Text: Contract was not found. \| 2019-02-24 20:21:11 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2019-02-24 20:21:11 HD Request # 7 \| Error downloading historical Daily data for D6U16. Requested symbol was not found. \| 2019-02-24 20:21:11 HD Request # 7 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6U16 \| 2019-02-24 20:21:11 HD Request # 7 \| Completion time: 0s \| 2019-02-24 20:21:11 HD Request # 7 \| Daily data download complete for D6U16. Unique request ID: 5 \| 2019-02-24 20:21:11 Removed historical data download ID 5 \| 2019-02-24 20:21:11 Symbol Error - D6U16 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2019-02-24 20:21:11 HD Request # 8 \| Downloading Historical Daily chart data for D6Z16. Starting date: 1969-02-24. Service: cqgfix \| 2019-02-24 20:21:11 CQG FIX Trading \| Sending symbol resolution request for D6Z16. ID: 611477 \| 2019-02-24 20:21:11 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 8 \| Error downloading historical Daily data for D6Z16. Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 8 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6Z16 \| 2019-02-24 20:21:12 HD Request # 8 \| Completion time: 0s \| 2019-02-24 20:21:12 HD Request # 8 \| Daily data download complete for D6Z16. Unique request ID: 6 \| 2019-02-24 20:21:12 Removed historical data download ID 6 \| 2019-02-24 20:21:12 Symbol Error - D6Z16 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 9 \| Downloading Historical Daily chart data for D6H17. Starting date: 1969-02-24. Service: cqgfix \| 2019-02-24 20:21:12 CQG FIX Trading \| Sending symbol resolution request for D6H17. ID: 611478 \| 2019-02-24 20:21:12 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 9 \| Error downloading historical Daily data for D6H17. Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 9 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6H17 \| 2019-02-24 20:21:12 HD Request # 9 \| Completion time: 0s \| 2019-02-24 20:21:12 HD Request # 9 \| Daily data download complete for D6H17. Unique request ID: 7 \| 2019-02-24 20:21:12 Removed historical data download ID 7 \| 2019-02-24 20:21:12 Symbol Error - D6H17 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 10 \| Downloading Historical Daily chart data for D6M17. Starting date: 1969-02-24. Service: cqgfix \| 2019-02-24 20:21:12 CQG FIX Trading \| Sending symbol resolution request for D6M17. ID: 611479 \| 2019-02-24 20:21:12 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 10 \| Error downloading historical Daily data for D6M17. Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 10 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6M17 \| 2019-02-24 20:21:12 HD Request # 10 \| Completion time: 0s \| 2019-02-24 20:21:12 HD Request # 10 \| Daily data download complete for D6M17. Unique request ID: 8 \| 2019-02-24 20:21:12 Removed historical data download ID 8 \| 2019-02-24 20:21:12 Symbol Error - D6M17 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 11 \| Downloading Historical Daily chart data for D6U17. Starting date: 1969-02-24. Service: cqgfix \| 2019-02-24 20:21:12 CQG FIX Trading \| Sending symbol resolution request for D6U17. ID: 611480 \| 2019-02-24 20:21:12 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 11 \| Error downloading historical Daily data for D6U17. Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 11 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6U17 \| 2019-02-24 20:21:12 HD Request # 11 \| Completion time: 0s \| 2019-02-24 20:21:12 HD Request # 11 \| Daily data download complete for D6U17. Unique request ID: 9 \| 2019-02-24 20:21:12 Removed historical data download ID 9 \| 2019-02-24 20:21:12 Symbol Error - D6U17 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 12 \| Downloading Historical Daily chart data for D6Z17. Starting date: 1969-02-24. Service: cqgfix \| 2019-02-24 20:21:12 CQG FIX Trading \| Sending symbol resolution request for D6Z17. ID: 611481 \| 2019-02-24 20:21:12 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 12 \| Error downloading historical Daily data for D6Z17. Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 12 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6Z17 \| 2019-02-24 20:21:12 HD Request # 12 \| Completion time: 0s \| 2019-02-24 20:21:12 HD Request # 12 \| Daily data download complete for D6Z17. Unique request ID: 10 \| 2019-02-24 20:21:12 Removed historical data download ID 10 \| 2019-02-24 20:21:12 Symbol Error - D6Z17 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 13 \| Downloading Historical Daily chart data for D6H18. Starting date: 1969-02-24. Service: cqgfix \| 2019-02-24 20:21:12 CQG FIX Trading \| Sending symbol resolution request for D6H18. ID: 611482 \| 2019-02-24 20:21:12 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 13 \| Error downloading historical Daily data for D6H18. Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 13 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6H18 \| 2019-02-24 20:21:12 HD Request # 13 \| Completion time: 0s \| 2019-02-24 20:21:12 HD Request # 13 \| Daily data download complete for D6H18. Unique request ID: 11 \| 2019-02-24 20:21:12 Removed historical data download ID 11 \| 2019-02-24 20:21:12 Symbol Error - D6H18 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 14 \| Downloading Historical Daily chart data for D6M18. Starting date: 1969-02-24. Service: cqgfix \| 2019-02-24 20:21:12 CQG FIX Trading \| Sending symbol resolution request for D6M18. ID: 611483 \| 2019-02-24 20:21:12 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 14 \| Error downloading historical Daily data for D6M18. Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 14 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6M18 \| 2019-02-24 20:21:12 HD Request # 14 \| Completion time: 0s \| 2019-02-24 20:21:12 HD Request # 14 \| Daily data download complete for D6M18. Unique request ID: 12 \| 2019-02-24 20:21:12 Removed historical data download ID 12 \| 2019-02-24 20:21:12 Symbol Error - D6M18 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 15 \| Downloading Historical Daily chart data for D6U18. Starting date: 1969-02-24. Service: cqgfix \| 2019-02-24 20:21:12 CQG FIX Trading \| Sending symbol resolution request for D6U18. ID: 611484 \| 2019-02-24 20:21:12 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 15 \| Error downloading historical Daily data for D6U18. Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 15 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6U18 \| 2019-02-24 20:21:12 HD Request # 15 \| Completion time: 0s \| 2019-02-24 20:21:12 HD Request # 15 \| Daily data download complete for D6U18. Unique request ID: 13 \| 2019-02-24 20:21:12 Removed historical data download ID 13 \| 2019-02-24 20:21:12 Symbol Error - D6U18 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2019-02-24 20:21:12 HD Request # 16 \| Downloading Historical Daily chart data for D6Z18. Starting date: 1969-02-24. Service: cqgfix \| 2019-02-24 20:21:12 CQG FIX Trading \| Sending symbol resolution request for D6Z18. ID: 611485 \| 2019-02-24 20:21:12 HD Request # 5 \| Receiving historical Daily data for F.US.CA6H19 starting at 2014-03-05 \| 2019-02-24 20:21:13 HD Request # 5 \| Writing historical Daily data to the file F.US.CA6H19.dly \| 2019-02-24 20:21:13 HD Request # 5 \| Received 1255 records from 2014-03-05 00:00:00 to 2019-02-25 00:00:00 (5.0years) and wrote 1255 records for F.US.CA6H19 \| 2019-02-24 20:21:13 HD Request # 5 \| Completion time: 0s \| 2019-02-24 20:21:13 HD Request # 5 \| Daily data download complete for F.US.CA6H19. Unique request ID: 15 \| 2019-02-24 20:21:13 Removed historical data download ID 15 \| 2019-02-24 20:21:13 CQG FIX Trading \| Received message: Requested symbol was not found. \| 2019-02-24 20:21:13 HD Request # 16 \| Error downloading historical Daily data for D6Z18. Requested symbol was not found. \| 2019-02-24 20:21:13 HD Request # 16 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6Z18 \| 2019-02-24 20:21:13 HD Request # 16 \| Completion time: 0s \| 2019-02-24 20:21:13 HD Request # 16 \| Daily data download complete for D6Z18. Unique request ID: 14 \| 2019-02-24 20:21:13 Removed historical data download ID 14 \| 2019-02-24 20:21:13 Symbol Error - D6Z18 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2019-02-24 20:21:13 F.US.CA6H19 [CV] Daily #2 \| Download is complete for all contract months in chart. Proceeding with data load. \| 2019-02-24 20:21:13 F.US.CA6H19 [CV] Daily #2 \| Reloading chart. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6H16.dly, D6M16.dly \| 2019-02-24 20:21:13 The D6M16.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6M16.dly, D6U16.dly \| 2019-02-24 20:21:13 The D6U16.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6U16.dly, D6Z16.dly \| 2019-02-24 20:21:13 The D6Z16.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6Z16.dly, D6H17.dly \| 2019-02-24 20:21:13 The D6H17.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6H17.dly, D6M17.dly \| 2019-02-24 20:21:13 The D6M17.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6M17.dly, D6U17.dly \| 2019-02-24 20:21:13 The D6U17.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6U17.dly, D6Z17.dly \| 2019-02-24 20:21:13 The D6Z17.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6Z17.dly, D6H18.dly \| 2019-02-24 20:21:13 The D6H18.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6H18.dly, D6M18.dly \| 2019-02-24 20:21:13 The D6M18.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6M18.dly, D6U18.dly \| 2019-02-24 20:21:13 The D6U18.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6U18.dly, D6Z18.dly \| 2019-02-24 20:21:13 The D6Z18.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (3) \| Shutdown started. Waiting for graceful close. \| 2019-02-24 20:21:13 F.US.CA6H19 [CV] Daily #2 \| Reloading chart. \| 2019-02-24 20:21:13 HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (3) \| Socket gracefully closed by remote side. \| 2019-02-24 20:21:13 HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (3) \| Closed. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6H16.dly, D6M16.dly \| 2019-02-24 20:21:13 The D6M16.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6M16.dly, D6U16.dly \| 2019-02-24 20:21:13 The D6U16.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6U16.dly, D6Z16.dly \| 2019-02-24 20:21:13 The D6Z16.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6Z16.dly, D6H17.dly \| 2019-02-24 20:21:13 The D6H17.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6H17.dly, D6M17.dly \| 2019-02-24 20:21:13 The D6M17.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6M17.dly, D6U17.dly \| 2019-02-24 20:21:13 The D6U17.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6U17.dly, D6Z17.dly \| 2019-02-24 20:21:13 The D6Z17.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6Z17.dly, D6H18.dly \| 2019-02-24 20:21:13 The D6H18.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6H18.dly, D6M18.dly \| 2019-02-24 20:21:13 The D6M18.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6M18.dly, D6U18.dly \| 2019-02-24 20:21:13 The D6U18.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 Unable to determine transition date based on volume from files: D6U18.dly, D6Z18.dly \| 2019-02-24 20:21:13 The D6Z18.dly symbol may not be the active contract month. \| 2019-02-24 20:21:13 CQG FIX Trading \| Starting real-time market data updates for: D6H17. ID: 7 \| 2019-02-24 20:21:16 Symbol Error - D6H17 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol \| 2019-02-24 20:21:16 CQG FIX Trading \| Requesting security definition data for: D6H17. ID: 7 \| 2019-02-24 20:21:16 Requesting market depth updates for: D6H17 if supported. \| 2019-02-24 20:21:16 Symbol Error - D6H17 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM \| 2019-02-24 20:21:16 CQG FIX Trading \| Starting real-time market data updates for: D6H18. ID: 11 \| 2019-02-24 20:21:16 Symbol Error - D6H18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol \| 2019-02-24 20:21:16 CQG FIX Trading \| Requesting security definition data for: D6H18. ID: 11 \| 2019-02-24 20:21:16 Requesting market depth updates for: D6H18 if supported. \| 2019-02-24 20:21:16 Symbol Error - D6H18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM \| 2019-02-24 20:21:16 CQG FIX Trading \| Starting real-time market data updates for: D6M17. ID: 8 \| 2019-02-24 20:21:16 Symbol Error - D6M17 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol \| 2019-02-24 20:21:16 CQG FIX Trading \| Requesting security definition data for: D6M17. ID: 8 \| 2019-02-24 20:21:16 Requesting market depth updates for: D6M17 if supported. \| 2019-02-24 20:21:16 Symbol Error - D6M17 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM \| 2019-02-24 20:21:16 CQG FIX Trading \| Starting real-time market data updates for: D6M18. ID: 12 \| 2019-02-24 20:21:16 Symbol Error - D6M18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol \| 2019-02-24 20:21:16 CQG FIX Trading \| Requesting security definition data for: D6M18. ID: 12 \| 2019-02-24 20:21:16 Requesting market depth updates for: D6M18 if supported. \| 2019-02-24 20:21:16 Symbol Error - D6M18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM \| 2019-02-24 20:21:16 CQG FIX Trading \| Starting real-time market data updates for: D6U16. ID: 5 \| 2019-02-24 20:21:16 Symbol Error - D6U16 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol \| 2019-02-24 20:21:16 CQG FIX Trading \| Requesting security definition data for: D6U16. ID: 5 \| 2019-02-24 20:21:16 Requesting market depth updates for: D6U16 if supported. \| 2019-02-24 20:21:16 Symbol Error - D6U16 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM \| 2019-02-24 20:21:16 CQG FIX Trading \| Starting real-time market data updates for: D6U17. ID: 9 \| 2019-02-24 20:21:16 Symbol Error - D6U17 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol \| 2019-02-24 20:21:16 CQG FIX Trading \| Requesting security definition data for: D6U17. ID: 9 \| 2019-02-24 20:21:16 Requesting market depth updates for: D6U17 if supported. \| 2019-02-24 20:21:16 Symbol Error - D6U17 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM \| 2019-02-24 20:21:16 CQG FIX Trading \| Starting real-time market data updates for: D6U18. ID: 13 \| 2019-02-24 20:21:16 Symbol Error - D6U18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol \| 2019-02-24 20:21:16 CQG FIX Trading \| Requesting security definition data for: D6U18. ID: 13 \| 2019-02-24 20:21:16 Requesting market depth updates for: D6U18 if supported. \| 2019-02-24 20:21:16 Symbol Error - D6U18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM \| 2019-02-24 20:21:16 CQG FIX Trading \| Starting real-time market data updates for: D6Z16. ID: 6 \| 2019-02-24 20:21:16 Symbol Error - D6Z16 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol \| 2019-02-24 20:21:16 CQG FIX Trading \| Requesting security definition data for: D6Z16. ID: 6 \| 2019-02-24 20:21:16 Requesting market depth updates for: D6Z16 if supported. \| 2019-02-24 20:21:16 Symbol Error - D6Z16 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM \| 2019-02-24 20:21:16 CQG FIX Trading \| Starting real-time market data updates for: D6Z17. ID: 10 \| 2019-02-24 20:21:16 Symbol Error - D6Z17 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol \| 2019-02-24 20:21:16 CQG FIX Trading \| Requesting security definition data for: D6Z17. ID: 10 \| 2019-02-24 20:21:16 Requesting market depth updates for: D6Z17 if supported. \| 2019-02-24 20:21:16 Symbol Error - D6Z17 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM \| 2019-02-24 20:21:16 CQG FIX Trading \| Starting real-time market data updates for: D6Z18. ID: 14 \| 2019-02-24 20:21:16 Symbol Error - D6Z18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbol \| 2019-02-24 20:21:16 CQG FIX Trading \| Requesting security definition data for: D6Z18. ID: 14 \| 2019-02-24 20:21:16 Requesting market depth updates for: D6Z18 if supported. \| 2019-02-24 20:21:16 Symbol Error - D6Z18 is unknown, unavailable, or improperly formatted. Symbol is invalid during SubscribeToSymbolDOM \| 2019-02-24 20:21:16

[2019-02-25 03:56:22] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Go to Global Settings >> Symbol Settings. Select this symbol in the list: F.US.CA6?## Press the Remove button. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Be sure to select all symbols in the list to re-download all contracts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-25 03:57:30

[2019-02-25 04:14:52] #5 [Go To First Post]
User726174 - Posts: 7
Did as instructed. Carefully. No change. First removed the symbol F.US.CA6H19 and updated symbol list. In the window "Edit>Delete all data and download" the symbol list is from D6H16 thru D6Z18 followed by F.US.CA6H19. I selected them all. In "Chart> Chart Settings" it's 1095 days to load; Continuous on volume rollover. First date printing in my chart is 2018-12-14.

[2019-02-25 05:56:39] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Actually disregard the prior post. We are hiding it. We are able to duplicate the problem. We are looking into it now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-02-25 10:07:12] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Update to the current version which is now 1878: Software Download: Fast Update Re-download the data in that chart. If there still is a problem, then perform a Full Reset of the Symbol Settings: https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-02-25 20:24:53] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There was a problem with version 1878 with historical data downloading that has been resolved. We have now released version 1879. When you can update with Help >> Download Prerelease. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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