Support Board

Date/Time: Mon, 06 May 2024 00:54:10 +0000

Post From: 6CH19 Daliy Historical not loading past historical data

[2019-02-23 22:56:53] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We did verify the Symbol Settings are correct. However, follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Be sure to select all symbols in the list to re-download all contracts. After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-23 22:57:51