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Date/Time: Sun, 05 May 2024 16:12:40 +0000



Trans act Charts

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[2019-02-21 01:56:03]
User309107 - Posts: 5
I opt in to trans act to use there charts , i am sure that they are sierra charts, can i still use this account i have with sierra charts?
Or do i need to down load it thru. transact ?

GW
[2019-02-21 02:16:12]
Sierra Chart Engineering - Posts: 104368
Still use this account for what purpose? Do you mean for posting on this Support Board?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-02-21 02:29:45]
User309107 - Posts: 5
My account thru Sierra was turned off for non payment but I pay thru transact futures . I need my account open / I need my charts ?
What do I do redown load charts thru trans act ??
Can I just use this account . Can you turn it on?
What to do ??
[2019-02-21 04:30:15]
Sierra Chart Engineering - Posts: 104368
Your Sierra Chart account is active. If you are having some problem connecting to Transact, we can help you with that.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-21 04:30:24

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