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Direct MessagesDate/Time: Sun, 05 May 2024 08:22:00 +0000
Changing Trade Settings from SIM to Live not working.
View Count: 1256
| [2019-01-23 21:04:20] |
| TraderTen - Posts: 80 |
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This morning I have an odd thing happen when I change from SIM to Live trade in Trade Window, then enter an order, the platform automatically reverts back to SIM again when I click the DOM. After testing it a number of times, I am requesting your input on how to avoid this or trouble-shoot it.
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| [2019-01-23 22:31:16] |
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This is because the Global Settings >> Data/Trade Service Settings >> Service Sierra Chart is set to does not support anything other than simulated trading.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-23 22:31:27
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| [2019-01-24 04:20:36] |
| TraderTen - Posts: 80 |
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It was set to SC Data All Services. I have been trading right along, and never changed that setting, or had this issue. However, I will take your word for it. So what should it be set to? I use SC Exchange Data, with orders routed to CQG via AMP Trading. |
| [2019-01-24 20:50:52] |
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We apologize for the delay with the response. In this case it would need to be set to CQG and this is explained here: Sierra Chart Exchange Data Feed: Integration with Trading Services CQG instructions: CQG Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-13 16:47:42] |
| User619868 - Posts: 2 |
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Using trade service setting SC Data-All Services when I switch from sim to live the order reverts to sim when placed. AMP is the broker. Previously used cqg feed but switched last month to SC Denali. |
| [2020-04-13 18:12:03] |
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To solve this, follow the steps beginning with 9 here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-13 19:56:56] |
| User619868 - Posts: 2 |
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If trade settings use SC Futures order routing all data feed stops. My brokerage account is listed properly. |
| [2020-04-13 20:21:56] |
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You need to then translate the symbols with Edit >> Translate Symbols to Current Service: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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