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Date/Time: Fri, 26 Apr 2024 05:12:46 +0000



CQG Data not running

View Count: 548

[2019-01-11 21:03:49]
fraalbe - Posts: 12
Hi, I did a backup with a new login in SC AND also CQG, but datafeed is not running. Is it possible that SC have to release it?

Cheers
Frank
[2019-01-11 22:15:29]
Sierra Chart Engineering - Posts: 104368
Open a chart for the symbol that you want and follow the instructions below.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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