Support Board
Date/Time: Fri, 19 Apr 2024 07:13:34 +0000
Request to add missing indexes from SC Data to IB
View Count: 627
[2018-12-09 22:41:55] |
User315969 - Posts: 10 |
I am using SC Data as data feed with IB and I cannot find the following SC Data symbols under the available symbols for IB: $W8HB $W7HB $W4HB $W9HB $W5CD Could you please add them to the symbol list in IB? Or let me know how I can format them to use them with IB? I tried using the IB index formatting listed here Interactive Brokers Symbols: Index Format but was unable to figure out what the corresponding symbol would be for IB. |
[2018-12-11 20:02:25] |
User315969 - Posts: 10 |
This is strange, I received an email notification that SC Support had responded to this question, and on the board listing it shows that there was a reply from SC Support, but I cannot see any response underneath the question. I tried checking (while logged in/out) from different devices and IPs and still cannot see any response, yet I can see all SC Support responses to other questions on the board. Can you let me know why that is, or maybe just email the response?
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[2018-12-11 21:17:40] |
Sierra Chart Engineering - Posts: 104368 |
We have now added these symbols. The prior post was hidden because we misunderstood the question so answer was not valid. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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