Support Board
Date/Time: Fri, 31 Oct 2025 18:24:12 +0000
Connecting to my chart book
View Count: 675
| [2018-12-03 15:39:53] |
| User491464 - Posts: 21 |
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I am an AMP customer and although my data is connected, none of my chart books will load today and Sierra keeps crashing when I try to load them. I have checked with AMP and they said that there is nothing that they can see that would point to any issues. Would you be able to advise what I can do to fix this? Thanks, |
| [2018-12-03 19:35:08] |
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Run Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode Also refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or manually opened Chartbook Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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