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Date/Time: Sun, 19 May 2024 02:33:52 +0000



Unable to Install

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[2018-11-23 16:16:11]
User861613 - Posts: 2
Hi
I hope you are well.

Trying to install SC on my PC (windows 10), using this download:
http://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#SoftwareDownload

After it is downloaded, running it gives an error message:
"This app cant run on your pc" (attached).

The broker tech support with remote access tried, and they disabled the firewall and antivirus.
Yet the same error.

Please instruct.
Many thanks.
image2018-11-23 (85).png / V - Attached On 2018-11-23 16:11:35 UTC - Size: 9.23 KB - 241 views
[2018-11-23 19:06:51]
Sierra Chart Engineering - Posts: 104368
We do not observe this. Is there anything unusual about your Windows 10 or PC? We have never heard of a report like this. And we tested running Sierra Chart on Windows 10 on a Surface Pro right now. No problem running Sierra Chart.

Nothing but more Windows 10 garbage. Microsoft is clearly in a state of deterioration. That is basic fact.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-11-23 19:24:28
[2018-11-23 19:10:45]
Sierra Chart Engineering - Posts: 104368
Refer to this page here:
https://www.minitool.com/backup-tips/this-app-cannot-run-on-pc.html


Also go to the folder you installed Sierra Chart to and make sure you run SierraChart_64.exe
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-11-23 19:24:45
[2018-11-26 14:50:23]
User861613 - Posts: 2
Thank you for the help.

I tried everything in that link, and it still didn't work.

I spent a few hours over the weekend trying to find out what's wrong, because I couldnt even get to install skype!

After trying so many things, it finally worked, and unfortunately I don't know what it was exactly.

Cheers.

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