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Date/Time: Sun, 28 Apr 2024 04:18:53 +0000



Connect Data Feed is greyed out

View Count: 1315

[2018-11-08 20:01:17]
funded-trader - Posts: 12
I have a trial account, if all goes well with the set-up will purchase Package 5.
I am having trouble connecting to Rithmic.
Rithmic Pro is open and I'm logged in successfully.
I followed your instructions:
connected Rithmic Trading with Paper Trading Server and Rithmic username and pw.
As per your instructions I should now go to File/Connect Data Feed but is greyed out.
[2018-11-09 02:38:16]
Sierra Chart Engineering - Posts: 104368
As per your instructions I should now go to File/Connect Data Feed but is greyed out.
This means there is a current connection to Rithmic and you are all set. Continue with the instructions here:
Getting Started, Opening Charts and Basic Trading: Open Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-11-09 05:45:54]
funded-trader - Posts: 12
When I go to Find Symbols it shows me only SC Exchange data.
For example I need ES and GC, but i tshould get data from Rithmic.
I have purchased now 1 month with the Package 5 to make sure it wasn't a problem with the free trial.
I've had Earn2trade to set-up data fro mRithmic for me, CME and COMEX, these should work.
Rithmic sees everything is set correctly as well.
[2018-11-09 18:26:46]
Sierra Chart Engineering - Posts: 104368
So it looks like you now have the problem resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-11-09 19:03:33]
funded-trader - Posts: 12
yes thank you, my bad. I was looking for the wrong product in the list.

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