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Date/Time: Fri, 03 May 2024 03:58:52 +0000



Limit 7 Symbols, but 20 Real-Time Symbols with futures and indices only?

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[2018-11-01 12:04:30]
TedMar - Posts: 189
I subscribes
1.) 20 Real-Time Symbols
2.) Full CME Group (CME, CBOT, COMEX, NYMEX)
3.) Eurex with Market Depth


there are futures and indices only, and in manual "Symbol Limits" i found this:

If you have activated only futures and indices exchanges, then the symbol limit is 100 real-time symbols.
I know i subscribes 20 Symbols, but i can not use them 100%.

Now i get Error "Limit 7 Symbols"

Whats wrong ?
Date Time Of Last Edit: 2018-11-01 12:05:48
[2018-11-01 17:20:33]
Sierra Chart Engineering - Posts: 104368
Based on the exchanges you have active, you should have the full 20 symbol limit for futures. Reconnect to the data feed and see if you still have this issue:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-11-01 17:45:37]
TedMar - Posts: 189
I reconnected many times bovor i made posting in Support Forum. but it works now. Thank You

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