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Direct MessagesDate/Time: Sat, 04 May 2024 18:53:13 +0000
connection problem
View Count: 487
| [2018-10-25 20:28:40] |
| User118293 - Posts: 9 |
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hi, somewhere there´s no connection. alredy contacted Amp, that´s their message: this is becoming very confusing ,but we do show you enabled for SC-CTS on our end so you might need to contact SC ,it looks like for some reason you are not enabled on their end,this is why we want our clients enabled by us because we cant help you if you went elsewhere for connections |
| [2018-10-26 01:01:24] |
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Sierra Chart puts no restrictions in on connectivity. This is what we see regarding your CTS account: Too many failed login attempts: Your tradername has been locked out. Please contact your firm administrator to reset the tradername
Can you tell AMP to get this unlocked and then we will look at the problem again.Contact us as soon as you have them unlock it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-26 01:01:38
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