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Date/Time: Sat, 18 May 2024 12:27:21 +0000



Post From: connection problem

[2018-10-26 01:01:24]
Sierra Chart Engineering - Posts: 104368
Sierra Chart puts no restrictions in on connectivity.

This is what we see regarding your CTS account:
Too many failed login attempts: Your tradername has been locked out. Please contact your firm administrator to reset the tradername
Can you tell AMP to get this unlocked and then we will look at the problem again.

Contact us as soon as you have them unlock it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-10-26 01:01:38