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Date/Time: Wed, 24 Apr 2024 10:40:25 +0000



symbol changes

View Count: 913

[2018-10-22 15:26:55]
User771651 - Posts: 9
it appears Gain Capital has changed their symbols since ESZ8 no longer works however ESZ18 is the symbol on Gains site and that is not working in Sierra either, please let me know the correct symbol for ES now.
[2018-10-22 15:27:10]
Sierra Chart - Max - Posts: 5592
Refer to the following thread about the issue:
GAIN 2 Digit Year Upgrade
Sierra Chart Support
[2018-10-22 17:09:04]
Sierra Chart Engineering - Posts: 104368
What you need to do is update Sierra Chart to Prerelease 1827 following these instructions:
Software Download: Fast Update

After that, follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-10-23 17:51:06
[2018-10-22 23:31:19]
User771651 - Posts: 9
completed the update not the DOM no longer shows my position size, average, or current P&L
[2018-10-22 23:37:30]
Sierra Chart Engineering - Posts: 104368
This item we are still looking into. From what we can tell it is Gain Capital issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-10-23 15:48:05]
User771651 - Posts: 9
has the DOM issue been resolved? And if so what do I need to do
Thank You
[2018-10-23 17:50:31]
Sierra Chart Engineering - Posts: 104368
Yes. Refer to:
Notice: Gain Capital Trade Position Reporting
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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