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Direct MessagesDate/Time: Sat, 20 Apr 2024 15:29:25 +0000
GAIN 2 Digit Year Upgrade
View Count: 2100
| [2018-10-22 03:08:58] |
| User750920 - Posts: 274 |
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I think it is working now - It just started after I updated the symbols several times and repeated all the processes in sequence several times.. it finally took
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| [2018-10-22 03:12:24] |
| User750920 - Posts: 274 |
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Btw Excellent Support from Sierra Chart. Thank you.
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| [2018-10-22 03:14:14] |
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You should not have to do it several times unless there was some connectivity problems to our Web server. That would be the only issue. The processing of Symbol Settings otherwise is very straightforward and reliable. And also the lookup of symbol settings in the very latest version, also avoids any potential conflict when there are settings for other Services present.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-22 03:35:00] |
| User750920 - Posts: 274 |
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Didn't seem to have a connection issue (as far as I could tell) but maybe with potentially a lot of people doing it at the same time who knows or I did something out of sequence... it is working now as far as I can tell and updating with historical data so all is good. Thank you.
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| [2018-10-22 03:45:19] |
| jackbravo - Posts: 65 |
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The data seems to work now as expected. Execution is still not working.
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| [2018-10-22 04:01:03] |
| User750920 - Posts: 274 |
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I just exited (to backup the folder with the changes) and re-started Sierra. It takes about 3 times as long to load the charts and retrieve the download of the charts. Also the folder size compressed increased at least 2 GB and uncompressed about 8GB. Is all this normal.
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| [2018-10-22 08:47:04] |
| jackbravo - Posts: 65 |
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execution seems to work from Sierra
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| [2018-10-22 10:47:55] |
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In regards to post #28, what we suspect was that maybe you did a Full Reset or an Update and then clicked OK on the Symbol Settings window before that operation completed. It takes about 3 times as long to load the charts and retrieve the download of the charts. Also the folder size compressed increased at least 2 GB and uncompressed about 8GB. Is all this normal. Refer to this section here about this:High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.12 - Intraday Data Storage Time Unit. Historical Data Record Time Frame. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-22 10:50:13
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| [2018-10-22 10:49:07] |
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In about 20 minutes we are going to release version 1826 which will automatically convert single-digit year symbols to two digit year symbols in charts, when using Gain Capital.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-22 11:14:33] |
| User75002 - Posts: 117 |
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It appears that if using the SC data feed with Gain, there was no issue with the 2 digit year change. My charts loaded fine and I was able to submit orders just fine and see them on the Gain platform with 2 digit year. When you have more time, maybe you can provide details on how the SC data feed was able to send orders to Gain without issue. Even prior to the Gain change, my log showed symbols being mapped from 1 digit to 2 digit year as so: Mapping 6EZ8 to 6EZ18. Service code: cme | 2018-10-19 15:36:34 Also, while it doesn't seem like I was impacted by this, thank you for your excellent engineering and service. Gain should get an ear full for not notifying you directly with ample lead time. Regards, Kevin |
| [2018-10-22 14:07:04] |
| User750920 - Posts: 274 |
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Regarding Post #32. I regarding the loading time and folder size... There was no issue prior to the changes made with the GAIN date. After those changes without any other changes It now takes much much longer to load AND the folder size increased 8 additional gigabytes (uncompressed) is that normal for this type of data change.
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