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Running P/L not calculating correctly

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[2018-10-19 12:37:14] #1 [Go To First Post]
NatalieS - Posts: 26
I have been working a combine with Topstep Trader and when I login to Sierra chart thru the CTS server as instructed, my P/L's don't calculate correctly for the running P/Ls. I have updated Sierra to the latest version, but still have the problem. Any suggestions? Here is a picture of what is happening so you can see what I mean:


Attachment Deleted. Running_PL.png / V - Attached On 2018-10-19 12:36:06 UTC - Size: 126.58 KB - 485 views

[2018-10-19 16:34:12] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We think the problem might be related to the Trade Account setting you have set. We need to look into this. Provide us the TradeActivityLog.data file which is in the Sierra Chart installation folder. Here are instructions to attach it: Trade Activity Log: Providing Trade Activity Log File to Support It will be privately attached. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-22 20:03:45

[2018-10-21 18:31:17] #3 [Go To First Post]
NatalieS - Posts: 26
Trade Activity Log: File read result: 5099 records inserted. 4023 fill records inserted. 9940 records filtered. \| 2018-10-21 14:25:47 Trade Activity Log: File date-time limits: Sim records date-time limit is 2018-10-20 00:00:00. Non-sim records date-time limit is 2018-10-11 00:00:00. Non-sim fill record date-time limit is 2017-10-21 00:00:00. \| 2018-10-21 14:25:47 I hope this is what you need.

[2018-10-21 18:44:59] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
No, we need the actual file itself. Refer to: Trade Activity Log: Providing Trade Activity Log File to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-10-21 18:56:47] #5 [Go To First Post]
NatalieS - Posts: 26
I don't understand - it says to locate the line: Program path:c:/SierraChart/(date-time). I did locate that line, but then the instructions don't tell me what to do with that and tells me to go to the folder for C:\SierraChart\ and locate file TradeActivityLog.Data and copy it which is what I did and you said that is not what you need. Help!

[2018-10-21 19:01:48] #6 [Go To First Post]
NatalieS - Posts: 26
In the Backups folder, the last TradeactivityLog.Dat is dated 9/26/18. There aren't any after that. I uploaded that file - not sure if you got it. Date Time Of Last Edit: 2018-10-22 20:02:23


Attachment Deleted.

[2018-10-21 19:06:22] #7 [Go To First Post]
Marmany - Posts: 303
It states in the Manual that the cumulative total accumulates for each symbol separately. A few weeks back cumulative total was for all symbols. Not a big deal as far as I am concerned as export data to Excel and sum it there. Date Time Of Last Edit: 2018-10-21 19:06:48

[2018-10-21 19:11:32] #8 [Go To First Post]
NatalieS - Posts: 26
I don't even know what that means? do you want me to export some data to excel? what data. I'm sorry, but this is just not clear to me what you need for me or how to fix this problem.

[2018-10-22 00:07:18] #9 [Go To First Post]
NatalieS - Posts: 26
I haven't received a response back with regarding the trade activity log I sent you. I apologize if I didn't send the correct thing, I'm not sure what else to do. If you think that it is related to the Trade Account setting I have set, can you please tell me how to fix that and then if that doesn't work we can go from there? Thank you in advance for your help.

[2018-10-22 19:38:43] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We needed time to look this over. We were not able to respond sooner. A few weeks back cumulative total was for all symbols. You can see the total Profit/Loss for the Closed Trades on the Trade Statistics tab of the Trade Activity Log. Refer to: Trade Activity Log: Trade Statistics Tab We still do not have the right file from you but the first thing we want you to do is to update to the latest release with Help >> Download Prerelease and let us know if you still see the problem. If so, we will then use a remote assistance session to get the file from you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-22 19:39:25

[2018-10-24 12:24:21] #11 [Go To First Post]
NatalieS - Posts: 26
I did the most recent update and I still have the problem. I do see what you're saying where what it is doing is calculating the P/L for each market separately. I can see my total P/L in the Trade stats tab. Perhaps, however, you can remote access with me this afternoon, anytime after 11:45 am, EST, to get that file as you said. Let me know what time works for you. thank you again for your assistance.

[2018-10-24 18:40:57] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We called and left you a voice message. Will be best that we call after 4:30 PM US Eastern time today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-10-24 18:45:50] #13 [Go To First Post]
NatalieS - Posts: 26
Sorry I missed your call. 4:30 EST or a little bit after that would work great. Whatever works great for you! Thanks

[2018-10-24 21:27:15] #14 [Go To First Post]
User327694 - Posts: 25
I have similar issue going on. I am with TST and CTS, and have just updated to using v1828 64bit. I dont know what is going on but neither the statistics tab nor the trade tab tallies any more with the correct PnL. One thing I have noticed is that for all short positions, commission is negative meaning that commision is being ADDED to short trades!! Can we sort this out asap, I am reliant on Sierra to produce stats to analyse my trades. Otherwise what version of Sierra do I need to go back to get the old flat to flat stats back. Thanks :-)

[2018-10-24 21:38:58] #15 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
For the record we did have the call and upon further review of this screenshot: https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=22959 We can see that actually the Running Profit/Loss is correct per unique Symbol and Trade Account pair. It is necessary to look back at the prior PL for that same Symbol and Trade Account to see that. So at this point this support request is now considered complete. And we are doing additional work on trades list and trade statistics which should be out today or tomorrow. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-10-24 21:57:06] #16 [Go To First Post]
User327694 - Posts: 25
okay thanks. seems to be two issues that i can see from this end: a)When the current trade has a different symbol to the previous trade, the previous running PnL is not being added to the current trade to calculate the current running pnl. b) Commissions for short trades are being incorrectly added. Date Time Of Last Edit: 2018-10-24 21:58:48

[2018-10-24 22:03:07] #17 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
a)When the current trade has a different symbol to the previous trade, the previous running PnL is not being added to the current trade to calculate the current running pnl. This is by design and will not change. You need to look at the Trade Statistics tab for the Total Profit/Loss for the closed trades. b) Commissions for short trades are being incorrectly added. This will be solved in version 1829. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-24 22:03:31

[2018-10-24 22:35:59] #18 [Go To First Post]
User327694 - Posts: 25
a) I was going to complain about this but as I copy and paste data into excel daily, i guess its not that big a deal (as long as the Period Trade Stats tab is correct.) b) thanks. Date Time Of Last Edit: 2018-10-24 22:37:26

[2018-10-24 22:42:23] #19 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
It is now done this way for efficiency. The implementation previously was not efficient. This is why we are very firm with certain decisions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-10-24 22:53:15] #20 [Go To First Post]
Marmany - Posts: 303
I also was initially confused by the Running Profit Loss column now being symbol specific and am aware that the Manual has been updated accordingly. However it may be more logical if column header name was changed to something like "Symbol P&L"

[2018-10-24 23:04:51] #21 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Okay we can do that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-11-01 22:01:29] #22 [Go To First Post]
User612649 - Posts: 40
A running profit/loss calculation that makes senses and has been working, logical, easy to follow to random numbers not in any order that you have to switch tabs or perform extra steps now to get the running total. Makes sense. What is the previous version that does not do this stupid nonsense so that I can go back to logically following my trades?

[2018-11-01 23:36:59] #23 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The way this is going to work in a future version probably in about a week is that each group of unique symbol and trade account pairs will be listed separately on the Trades tab. This is the most proper way. So at the end of the list for a particular symbol and trade account, you will see the Profit/Loss total for that. You then will need to look at the Trade Statistics tab for the total among all of the symbols and trade accounts, but we can also show that at the end of the Trades list. So further work is being done on this. The basic problem is, that the original design really was not done properly. And it has been a lot of work to get this corrected properly. So this is why during this process there have been some issues and limitations. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-01 23:43:46

[2018-11-02 02:28:50] #24 [Go To First Post]
User612649 - Posts: 40
Could you please display the total profit loss at the bottom of the trade tab in a trade list for all markets like it was prior to this new way. I really liked the way that it was where I could go to one place and see what trades in any market I have open as well as my TOTAL running profit/loss. I don't care about what markets I am individually up or down in, as if I am up in 1 and down in 3, but sitting looking at the winning market I wouldn't know that I am getting killed in the other 3 and won't have any idea until I manually go to that market's information. That is terrible. I care about my TOTAL running profit loss. If I want that individual market information I can get that by dropping down and selecting that specific market (like I use to when I wanted that information), but I want to be able to see what trades are open and what my total p/l is in one place just like you had it. I hate having to jump around to different tabs, lists, and drop downs when I use to get all the information I needed in one look with no interaction. Right now, it looks like the "Running P/L" column should be labeled "Just a Bunch Of Numbers". What is the previous version to roll back to, before you made these changes?

[2018-11-02 02:43:10] #25 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
but I want to be able to see what trades are open and what my total p/l is in one place just like you had it. Actually what we think is best for you to use is the Trade Stats for Charts tab. This is what this was meant for: Trade Activity Log: Trade Statistics for Charts (Chart Stats) Tab If that does not give you what you want. Let us know and we will see if there is any anything we need to add or resolve. We are going to get the changes out by Monday so we think it is best just to wait until then rather than referring you to a prior version. Right now, it looks like the "Running P/L" column should be labeled "Just a Bunch Of Numbers". This is not technically correct but we understand what you mean and this is an ongoing process for us to get this properly organized. This was a quite an extensive task. And it has been something that we have been thinking about how best to organize as we work through the improvements. But just we can only do so much at a time. The changes will be out by Monday. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-02 02:45:45

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