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Date/Time: Fri, 26 Apr 2024 08:45:46 +0000



Live Data from Sierra Chart

View Count: 562

[2018-10-04 15:35:07]
User63428 - Posts: 2
> Dear Madam/Sir,
>
> I've also paid for Live Data from Sierra Chart.
> I still don't have liva data. When do I recieve these data?
>
> Looking forward to your reply.
>
> Regards,
>
[2018-10-04 16:08:42]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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