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Daily P/L

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[2018-10-03 15:36:48] #1 [Go To First Post]
Chuck6475 - Posts: 24
version 1814 Daily P/L is all over the place. Random draw down numbers. Trade totals don't add up. Please retest.

[2018-10-03 17:59:15] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In regards to the Daily Profit/Loss, refer to: Reimplementation of Trades and Trade Statistics and Period Trade Stats Tabs/Calculations Random draw down numbers. Trade totals don't add up. It would be very unlikely there is a problem with these. We are not sure where you are seeing these and how you are coming to this conclusion. We need a screenshot and details as to how you come to this conclusion. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-10-03 20:44:38] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The most important thing is to set this setting correctly in the Chart >> Chart Settings: Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu) And also refer to: Trade Activity Log: Open Quantity Field Calculation Method Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-03 20:44:55

[2018-10-04 14:05:35] #4 [Go To First Post]
Chuck6475 - Posts: 24
With all due respect your reply is CRAP. Daily P/L worked fine until I updated to 1814 now it doesn't. In one of your links it states "This section describes the calculation method for the Open Quantity Field on the Trade Statistics for Charts tab. This information applies to version 1814 and higher." If this is the problem than please explain what it has to NOW be set to to get a true Daily P/L. Obviously something was changed to that has a side effect of disrupting the Daily P/L. Please have this DEBUGGED and let me know the fix.

[2018-10-04 16:58:57] #5 [Go To First Post]
User414652 - Posts: 12
I'm with you Chuck. My "Trade Stats For Charts" is totally jacked and doesn't display currency anymore, like where the "Open P/L" instead of USD it's displaying "points" so something switched since last update. Even when switching the "P/L Format". request - Also it would be nice to be able to have the "Trade Stats For Charts" be the default when startup. Thanks! ~J Date Time Of Last Edit: 2018-10-04 17:00:06

[2018-10-04 17:41:41] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Daily P/L worked fine until I updated to 1814 now it doesn't. Describe what you expect from the Daily Profit/Loss calculation. What is considered the start of the trading day for you? And are there any missing order fills? You can check that in the Trade >> Trade Activity Log. And are there any trades which span a trading day? With all due respect do not accuse us of crap, when we are dealing with crap with external services and limitations. We are trying to make things better. You need to take the time to understand how the calculation is done and use common sense. There simply is no perfect way to automatically do this without user understanding and intervention. Daily Profit/loss calculation issues are common before even the changes. We have done our best to explain how the calculation is done and what needs to be done. So we need more time to explain this more clearly. We have put together this post here about this: Reimplementation of Trades and Trade Statistics and Period Trade Stats Tabs/Calculations \| Post: 158907 My "Trade Stats For Charts" is totally jacked and doesn't display currency anymore, like where the "Open P/L" instead of USD it's displaying "points" so something switched since last update. This is unrelated to this thread, and this issue is resolved in version 1815 and higher. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-04 18:47:45

[2018-10-04 17:49:46] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Here we work very hard, to ensure absolute perfection and proper design, and then we are being accused of "crap". And as we said, daily profit/loss calculations are inherently very problematic because we are trying to calculate that off of order fills which Sierra Chart receives and can be incomplete and potentially inaccurate. There is inherently a lot of problems with this. It does require user intervention and understanding. We are going to take more time and put together a single unified document and explain this step-by-step. Wait for that. We are only trying to do our very best. And yes in some cases the changes could require you to make some adjustment to the Date-Time of loading order fills into the chart (Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu)) that perhaps you did not need to do before but it also solves problems and creates a clear understanding about how the calculation is arrived at. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-04 17:52:34

[2018-10-04 19:18:28] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In regards to the daily PL, if you are still having an issue and if you are open to it, we would like to do a remote assistance session and show you how to solve this. Just let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-10-04 20:01:09] #9 [Go To First Post]
Chuck6475 - Posts: 24
Sorry was at lunch. Sure we can set up a remote.

[2018-10-04 21:20:15] #10 [Go To First Post]
Chuck6475 - Posts: 24
Okay, let me see if I understand this. 1. I update to 1814 and have an issue with the results reported in Daily P/L. 2. I report this and ask for SC to "Please retest". 3. I get a reply that says "very unlikely there is a problem". 4. Followed by a reply to in effect read a bunch of hypertext documentation that doesn't address the issue. 5. I reply that the "reply is CRAP" 6. I then get several replies saying "Here we work very hard, to ensure absolute perfection and proper design, and then we are being accused of "crap"." 7. I didn't say your software was CRAP I said the reply was CRAP. (Someone had a hard week!) In fact my reporting of the issue was an attempt to call attention to an issue that might have slipped through QA. 8. SC came out with the new release, I didn't. The new release does NOT run prior release setups without modifications correctly, specifically Daily P/L. 9. To the best of my knowledge no advance notice was given that 1814 had an issue with Daily P/L, under prior setups. 10. I do understand this is a complex piece of software. However, when a user represents an issue, they deserve a reasonable response, either with a solution or an acknowledgment that it needs to be worked on. 11. I look forward to setting up a remote control of my system, so you can show me how to correct this issue. p.s. Your email alerts to replies on Support board, do not tag that specific reply only the thread, so when you reply three times it looks like you just said the same thing 3 times. Date Time Of Last Edit: 2018-10-04 23:16:24

[2018-10-05 03:51:30] #11 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
4. Followed by a reply to in effect read a bunch of hypertext documentation that doesn't address the issue. Does not address the issue? At the time we put out that link, it directly explains this. And we have added more information to it but it is all there. And you have to think through the calculation method in your mind to understand how it is arrived at. This is absolutely essential. Otherwise, it is pointless for us to help with this. If you just expect it to magically show the right number all of the time, it is not going to do that. We will get back to you next week on this. We need these questions answered: What is considered the start of the trading day for you? And are there any missing order fills? You can check that in the Trade >> Trade Activity Log>> Trade Activity. And are there any trades which span a trading day? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-05 03:54:30

[2018-10-05 04:51:49] #12 [Go To First Post]
Chuck6475 - Posts: 24
1. All trades are closed 15 minutes prior to close of NYSE. 2. No trades are held overnight. 3. Start of trading day is "Evening Session" - reopen after NYSE closes. 4. There are no missing order fills. Personally, I think it is all about the transition from prior version to new version. It's like a default was changed. The new version requires or expects some thing the old version didn't, hence the issue.

[2018-10-05 05:04:22] #13 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Okay good, this is all straightforward, we can go over this with you tomorrow. We would expect that if you enable Chart >> Chart Settings >> Advanced Settings >> Load Order Fills for Current Day Only you should always get a reliable stable result. Please do that and let us know. Also update to the current version following the steps here: Software Download: Fast Update Also we have a lot of experience helping users with this general subject over the years and the way that it works now we think overall is the best. It puts the user in full control of order matching. Basically we are not putting any regard on the open/close state of a fill because that is not always reliable. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-10-05 15:04:52] #14 [Go To First Post]
User414652 - Posts: 12
Attached image. On mine it doesn't show the currency difference till the trade is over. My "Open P/L" is displaying as points, where, before the recent update, it would show the profit/loss in USD.


18-10-05_09-00-27.png / V - Attached On 2018-10-05 15:02:25 UTC - Size: 2.93 KB - 277 views

[2018-10-05 15:48:47] #15 [Go To First Post]
Chuck6475 - Posts: 24
Okay good, this is all straightforward, we can go over this with you tomorrow. We would expect that if you enable Chart >> Chart Settings >> Advanced Settings >> Load Order Fills for Current Day Only you should always get a reliable stable result. Please do that and let us know. Also update to the current version following the steps here: Software Download: Fast Update Okay I will do this after trading today. If I understand correctly this means I have to update EACH chart, as there is no longer a "global" setting for this, correct. If that is the case, then I think that is the issue I've been having all along. Meaning, today I had two charts side by side with "chart trading" on. Each had different Daily P/L for the same instrument. Given I have about 80 charts with 20 to 25% with chart trading, updating this on a chart by chart basis will not be a pleasurable experience. I'm curious why there isn't a global setting or why it has been abandoned. Date Time Of Last Edit: 2018-10-05 15:50:50

[2018-10-05 17:06:41] #16 [Go To First Post]
User414652 - Posts: 12
Another bug maybe? I'm in an RB trade and it doesn't even show up as a Open P/L at all. Image attached..


Attachment Deleted. 18-10-05_11-05-21.png / V - Attached On 2018-10-05 17:05:51 UTC - Size: 133.79 KB - 352 views

[2018-10-05 19:15:21] #17 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Attached image. On mine it doesn't show the currency difference till the trade is over. My "Open P/L" is displaying as points, where, before the recent update, it would show the profit/loss in USD. This has already been resolved. Update to version 1815. Instructions: Software Download: Fast Update Okay I will do this after trading today. If I understand correctly this means I have to update EACH chart, as there is no longer a "global" setting for this, correct. If that is the case, then I think that is the issue I've been having all along. Meaning, today I had two charts side by side with "chart trading" on. Each had different Daily P/L for the same instrument. Yes this does have to be set on each chart and there is no global setting. There has never been a global setting. In the past, there is always a chance the Daily Profit/Loss calculation would not be correct for different reasons and both in the past and now, in order to ensure an accurate calculation, it is necessary to control the starting date-time of the fill matching in the chart. This is more true now than in the past but even in the past this was still necessary in some cases. Another bug maybe? I'm in an RB trade and it doesn't even show up as a Open P/L at all. Image attached.. In regards to this, update to the latest prerelease 1816: Software Download: Fast Update Make sure the order fills start Date-Time is set correctly for the chart: Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu) And check the Open Average Price field on the Trade Stats for charts tab to make sure it is correct for that chart. Looks like the issue is related to that particular field. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-05 19:16:11

[2018-10-05 20:26:10] #18 [Go To First Post]
Chuck6475 - Posts: 24
And check the Open Average Price field on the Trade Stats for charts tab to make sure it is correct for that chart. Looks like the issue is related to that particular field. Okay, I'll bite, exactly where do I find this field to check? Am I correct that "Global Settings>>General Trade Settings>>Daily Stats Reset Time" referred to in "Daily Profit/Loss" hyperlink from your link below, does NOT exist? Make sure the order fills start Date-Time is set correctly for the chart: Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu)

[2018-10-07 22:28:52] #19 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
And check the Open Average Price field on the Trade Stats for charts tab to make sure it is correct for that chart. Looks like the issue is related to that particular field. Okay, I'll bite, exactly where do I find this field to check? This answer is meant for another user who is also posting in this thread. But that particular value is in the Trade >> Trade Activity Log >> Trade Stats for Charts tab. Am I correct that "Global Settings>>General Trade Settings>>Daily Stats Reset Time" referred to in "Daily Profit/Loss" hyperlink from your link below, does NOT exist? As of 1817 this is fully no longer used except for the Global Profit/Loss Management and it is going to get moved to the Global Profit/Loss Management settings window. It is the Session Times of the chart which controls the Daily Trade Statistics reset time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-07 22:30:36

[2018-10-08 18:25:25] #20 [Go To First Post]
User414652 - Posts: 12
Looks like the new version fix it for me. Thank you! =D

[2018-10-10 14:45:17] #21 [Go To First Post]
User993067 - Posts: 137
Really struggling with my performance analysis since you have eliminated flat to flat view. I add to winning positions so there are many transactions during the day...Unable to correctly determine my average winning position vs losing position now...(flat to flat)...One of the reasons I abandoned NT is your software is superior and able to analyze my trades on flat to flat basis...now my analysis is a mess. and I have to spend many hours tweaking excel to try and find how best to work my positions.... Are you sure there is not a way to offer flat to flat on a limited basis that only shows performance measures...and the real time positioning is based based off your new work at fill to fill. Been trading this way for years...now a forced analytical change without warning is a problem.

[2018-10-10 22:33:53] #22 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What fields were you previously looking at for this: ...Unable to correctly determine my average winning position vs losing position now...(flat to flat).. It seems as though we should not have a problem giving you what you want. Ultimately the underlying data that is necessary is there and we can do the calculation if it is not already present. It would probably be best if you just describe what you need and how the calculation is done rather than referring to a particular prior field so at least we have a clear understanding of it. We acknowledge that you do see a lot more items in the Trades list than previously but there was no way to do certain calculations properly without tracking each pair of fills individually. And we see you are also running 1815 currently. Could you update to version 1820. Some of the fields on the Trades tab have been renamed for clarity. There still is more review and work that should probably be done on the Trade Statistics. So if you are referring to some fields there, we are fairly certain we can give you what you want. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-10 22:40:54

[2018-10-11 02:09:14] #23 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Unable to correctly determine my average winning position vs losing position now...(flat to flat).. Do you want to know the average winning P/L at the close of the positions over a period of time? Easy for to add that stat because the Flat to Flat P/L is already calculated and can be averaged. We have confidence in the changes and we can easily provide this additional data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-11 02:10:59

[2018-10-28 21:08:33] #24 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Really struggling with my performance analysis since you have eliminated flat to flat view. I add to winning positions so there are many transactions during the day...Unable to correctly determine my average winning position vs losing position now...(flat to flat). These fields are now out in the Trade Statistics tab in version 1831. And we should be releasing today a newly implemented flat to flat list on the Trades tab. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-28 21:09:38

[2018-10-30 14:50:14] #25 [Go To First Post]
User414652 - Posts: 12
I just loaded the new one (1831) and my "trade stats for charts" is still screwed up. I thought it was fixed on a previous update, but it didn't work. I gave up and just accepted that it wasn't going to work and if I need my totals just go to the mobile CQG. Why doesn't Sierra Chart download and rewrite the account positions every time you open the program? I have orders filling outside of Sierra Chart and then it screws up everything within the program.

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